Kimberly Rodriquez
Memphis,Tennessee
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. A dedicated and compassionate person with a strong desire to assist others, consistently seeking opportunities to make a positive impact through exceptional service. Empathetic community volunteer with a proven ability to identify and address the needs of individuals, actively seeking opportunities to make a meaningful difference.
Overview
3
3
years of professional experience
Work History
Assistant Store Manager
Cookie Plug
Germantown, Tennessee
06.2024 - 09.2024
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Prepared staff work schedules and assigned team members to specific duties.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
- Checked monthly sales and performance reports to support operational planning and strategic decision-making.
- Oversaw aspects of maintenance, inventory, and daily activity management.
- Handled scheduling for store shifts to achieve adequate staffing.
- Supervised cashiers in processing credit, debit and cash payments to streamline sales.
- Answered customer questions and addressed problems and complaints in person and via phone.
- Collaborated with other departments within the organization to coordinate promotions, events, and special projects.
Secretary
Unique Labor Inc
Memphis , Tennessee
06.2022 - 06.2024
- Provided administrative support to the office manager and other staff members.
- Prepared documents such as memos, letters, reports, spreadsheets and presentations using Microsoft Office applications.
- Answered incoming phone calls, responded to inquiries and transferred calls as needed.
- Processed invoices for payment; tracked payments received from vendors and clients.
- Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
- Performed data entry into computer systems; ensured accuracy of all entered information.
- Ordered supplies as needed; tracked inventory levels and placed orders with vendors when necessary.
- Responded to customer inquiries via email or telephone in a polite and professional manner.
- Reviewed billing statements for accuracy prior to submitting them for payment processing.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
Sales Associate
Shoe Show
Memphis, Tennessee
03.2022 - 04.2022
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Built relationships with customers to encourage repeat business.
- Built and maintained relationships with peers and upper management to drive team success.
- Placed special orders or called other stores to find desired items.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Computed purchases and received and processed cash or credit payment.
- Organized store by returning merchandise to proper areas and restocked displays.
Education
High School Diploma -
Memphis School Of Excellence
4921 Winchester Rd, Memphis, TN 3811805-2022
Some College (No Degree) - Human Services
Southwest Tennessee Community College
Memphis, TNSkills
- Bilingual
- Organize, Clean
- Stock management
- Store Opening and Closing
- Customer experience
- Time Management
- Team Building and Leadership
- Attention to Detail
- Staff Supervision
- Employee Scheduling
- Microsoft Office Suite
- Empathy
- Integrity, Punctual, Outgoing
- Interpersonal Communication
- TeamWork
Languages
English
Full Professional
Spanish
Full Professional
Volunteer
Enchanted Organization - Hughes, Arkansas
In March 2022
- Volunteered to sell tickets, read books, do activities with children's and give out books to
children.
Enchanted Organization - St. Francis of Assisi Church
In September 16, 2022 - September 17, 2022
- Assistance of community events, sale clothing, shoes, helped homeless people
around.
Timeline
Assistant Store Manager
Cookie Plug
06.2024 - 09.2024
Secretary
Unique Labor Inc
06.2022 - 06.2024
Sales Associate
Shoe Show
03.2022 - 04.2022
High School Diploma -
Memphis School Of Excellence
Some College (No Degree) - Human Services
Southwest Tennessee Community College
Similar Profiles
Nathan ShannonNathan Shannon
Employee at Cookie PlugEmployee at Cookie Plug
Maliyah Grace GutierrezMaliyah Grace Gutierrez
Customer Service Associate at Cookie PlugCustomer Service Associate at Cookie Plug
DeZairee DavisDeZairee Davis
Cashier at Cookie PlugCashier at Cookie Plug
Masyika CrumMasyika Crum
Counter Person at Pro CleanersCounter Person at Pro Cleaners
Abdou Aziz NdiayeAbdou Aziz Ndiaye
Supervisor at Fastrack ShopSupervisor at Fastrack Shop