Summary
Overview
Work History
Education
Skills
Timeline
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Kimberly Roepsch

Belvidere,IL

Summary

Results-driven management professional with proven track record in leadership and operational strategy. Adept at driving organizational growth and enhancing productivity through effective team collaboration and strategic initiatives. Recognized for adaptability and commitment to achieving high standards and impactful results.

Overview

16
16
years of professional experience

Work History

Assistant Vice President of Ambulatory Operations

FHN
09.2024 - 01.2026
  • Identify, recommend and implement new processes and systems to improve and streamline organizational processes and use of resources.
  • Oversight of strategic plans and execution in collaboration with C-Suite peers for the ambulatory offices.
  • Development and monitoring of key performance indicators to measure operational successes and business impact.
  • Streamlined communication processes between departments, resulting in improved information flow and collaboration.
  • Led cross-functional teams to implement strategic initiatives, enhancing operational efficiency across departments.
  • Developed and executed project management plans, ensuring alignment with organizational goals and timelines.
  • Mentored junior staff, fostering professional growth and improving team performance through targeted training programs.

Director of Ambulatory Operations

FHN
02.2023 - 09.2024
  • Develop and implement strategic plans in collaboration with the C-Suite for the primary care and specialty ambulatory offices to ensure organizational goals are met.
  • Analyzed market trends to inform decision-making and identify growth opportunities within the organization.
  • Identify opportunities for improvement and process optimization through data analysis.
  • Mentor and develop operational leaders to provide support for our teams and providers.
  • Improved project efficiency with strategic planning, resource allocation, and time management practices.
  • Led cross-functional teams to implement process improvements, driving organizational change and innovation.

Director of Business Operations

FHN
12.2021 - 02.2023
  • Collaborated with C-Suite and other ambulatory directors on strategic planning efforts related to growth initiatives.
  • Championed process improvement initiatives that led to significant cost reductions and improved service quality for customers.
  • Streamlined operational processes to enhance efficiency across departments.
  • Led cross-functional teams in implementing strategic initiatives, driving organizational growth.
  • Developed and monitored key performance indicators to assess operational effectiveness.
  • Fostered a culture of continuous improvement through training and mentorship programs.

Director of Physician Practice Management

Advocate Aurora Healthcare
09.2018 - 11.2021
  • Collaborated with executive leadership to align organizational goals with community health needs.
  • Oversaw budget management, ensuring fiscal responsibility while maintaining high-quality service standards.
  • Led cross-functional teams to implement process improvements that increased operational efficiency.
  • Analyzed healthcare data to inform decision-making and optimize resource allocation effectively.
  • Directed strategic initiatives to enhance patient care delivery across multiple departments.

Operations Manager

OSF
04.2016 - 08.2018
  • Collaborated with ambulatory directors and other managers to achieve strategic growth.
  • Directed operations staff by providing guidance, training, and support to meet company objectives.
  • Developed training programs to improve staff competencies and retention rates.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.

Operations Manager

Advocate Aurora Health
09.2012 - 04.2016
  • Directed operations staff by providing guidance, training, and support to meet company objectives.
  • Implemented performance metrics to monitor team productivity and effectiveness.
  • Fostered a culture of continuous improvement through regular feedback sessions and workshops.
  • Streamlined operational processes to enhance efficiency and reduce costs.

Operations Manager

Rockford Health Physicians/Rockford Memorial Hospital
01.2010 - 12.2012
  • Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
  • Developed and implemented strategies to improve operational efficiency, reduce costs, and increase profitability.
  • Implemented performance metrics to monitor team productivity and effectiveness.
  • Streamlined operational processes to enhance efficiency and reduce costs.

Education

Master's Degree - Business Administration, Healthcare Administration

Indiana Wesleyan University
Marion, IN
08.2018

Bachelor's Degree - Arts, Business Administration

Indiana Wesleyan University
Marion, IN
05.2007

Associate's Degree - Arts

Rock Valley College
Rockford, IL
05.2002

Skills

  • Decision making & judgment
  • Issue resolution skills
  • Recruitment / human resources
  • Recruiting and hiring

Timeline

Assistant Vice President of Ambulatory Operations

FHN
09.2024 - 01.2026

Director of Ambulatory Operations

FHN
02.2023 - 09.2024

Director of Business Operations

FHN
12.2021 - 02.2023

Director of Physician Practice Management

Advocate Aurora Healthcare
09.2018 - 11.2021

Operations Manager

OSF
04.2016 - 08.2018

Operations Manager

Advocate Aurora Health
09.2012 - 04.2016

Operations Manager

Rockford Health Physicians/Rockford Memorial Hospital
01.2010 - 12.2012

Bachelor's Degree - Arts, Business Administration

Indiana Wesleyan University

Associate's Degree - Arts

Rock Valley College

Master's Degree - Business Administration, Healthcare Administration

Indiana Wesleyan University
Kimberly Roepsch