Kimberly Rosado
Homestead,Fl.
Summary
Motivated and compassionate nursing student with extensive healthcare administrative experience seeking a student nurse extern position to develop clinical skills and contribute to quality patient care. With over 10 years of experience as a front desk receptionist in a pediatric office and 7 years in a gastroenterology office, has built a strong foundation in patient interaction, scheduling, medical record management, and interdisciplinary teamwork.
Overview
25
25
years of professional experience
Work History
Receptionist
Pinecrest Pediatrics LLC
10.2017 - Current
- Answer a high volume of calls and dealing with face-to-face inquiries in a fast-paced pediatric office
- Schedule appointments for patients
- Resolve customer problems and complaints.
- Greet incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Deal with all requests in an efficient and courteous manner which include prescription requests, school entry forms, sports, college, and WIC forms
- Confirm appointments, communicate with clients, and update client records.
- Check patients in and out
- Verify and fill in essential information in the medical record
- Enter patient demographics and insurance information into the system as well as verify insurance
- Perform duties in other areas when needed and necessary
- Experience with electronic medical records (ECW)
Receptionist
Kings Bay Pediatrics
04.2011 - 01.2017
- Answered a high volume of calls and dealt with face to face inquiries in a fast pace pediatric office
- Scheduled appointments for patients for a group of six doctors
- Dealt with all requests in an efficient and courteous manner which included prescription requests, school entry forms, sports, college, and WIC forms
- Checking patients in and out
- Entered patient demographics and insurance information into the system as well as verify insurance
- Performed duties in other areas when needed and necessary
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Demonstrated strong multitasking abilities while managing numerous tasks.
Medical Record Dept.
SMC Medical Center
09.2010 - 03.2011
- Managing medical records and documentation for a family practice of three doctors and a nurse practitioner
- Volume of over 60 patients daily
- Preparing medical records in order to set up patient for the following day
- Preparing charts and graphs as well as revamping old records to a new filing format
- Performed clerical assistance whenever and as necessary
Receptionist
Dr. Constantino Costarangos, M.D.
04.2008 - 03.2010
- Answering calls and scheduling for appointments
- Filing, chart preparation and documentation
- Obtained and processed medical insurance information as well as verify insurances
- Confirmed appointments, communicated with clients, and updated client records.
Receptionist
Hector J. Serrano, M.D.
04.2000 - 01.2007
- Scheduled procedures as well as follow-up appointments, filing, chart preparation, and documentation
- Completed referrals, obtained prior authorizations, and verified eligibility when necessary
- Obtained and processed patient’s medical insurance information quickly and accurately
- Coordinated daily pharmaceutical related matters
- Ordered medical and office supplies
- Made sure that the medical consulting rooms is fully stocked with essential supplies as well as maintained a clean work environment
- Performed all front desk functions necessary
- Confirmed appointments, communicated with clients, and updated client records.
Education
High school diploma -
Miami South Ridge Senior High
Miami, FLNursing student (BSN-RN) - Nursing
West Coast University
Miami, FL08-2025
Skills
- Ability to multitask
- Detail-oriented
- Customer/Client relations
- Efficient
- Excellent team player
- Ability to work under extreme stress and pressure
- Adaptability
- Bilingual
- Medical transcriptionist
- Data entry
- Organization skills
Languages
English
Spanish
Timeline
Receptionist
Pinecrest Pediatrics LLC
10.2017 - Current
Receptionist
Kings Bay Pediatrics
04.2011 - 01.2017
Medical Record Dept.
SMC Medical Center
09.2010 - 03.2011
Receptionist
Dr. Constantino Costarangos, M.D.
04.2008 - 03.2010
Receptionist
Hector J. Serrano, M.D.
04.2000 - 01.2007
High school diploma -
Miami South Ridge Senior High
Nursing student (BSN-RN) - Nursing
West Coast University
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