KIMBERLY ROSALES
Riverside,CA
Summary
Detail-oriented, bilingual healthcare professional with over seven years of experience in physical therapy, patient care support, and healthcare administration. Currently completing the final year of the Physical Therapist Assistant program at Cerritos College, with two years of PTA coursework and hands-on clinical experience in inpatient, acute rehab, and outpatient settings. Strong foundation in patient services, insurance eligibility and benefits verification, office management, and clinical support enhances the ability to contribute effectively to any healthcare team.
Overview
8
8
years of professional experience
Work History
Student Physical Therapist Assistant
UCI Hospital Acute Care
Irvine, CA
01.2026 - 02.2026
- Completed a 6-week clinical rotation in an acute inpatient setting, gaining hands-on experience in patient care.
- Assisted with mobility training, transfers, and gait training for medically complex patients.
- Collaborated with healthcare teams to execute treatment plans aimed at enhancing recovery for post-surgical and acute care patients.
- Facilitated patient and family education on safe mobility practices and effective home exercise strategies.
- Engaged with nursing and rehab personnel to streamline patient care processes and improve outcomes.
Student Physical Therapist Assistant
Casa Colina Hospital Acute Rehab
Pomona, CA
09.2025 - 11.2025
- Completed 6-week clinical rotation in acute rehabilitation inpatient setting, gaining hands-on experience in patient care.
- Provided therapeutic exercises and neuromuscular re-education for patients recovering from neurological and orthopedic conditions.
- Monitored patient tolerance and modified activities under PT supervision.
- Participated in interdisciplinary team discussions to support patient recovery goals.
- Assisted with wheelchair mobility, transfer training, and ADL-focused interventions.
Student Physical Therapist Assistant
Ideal Physical Therapy Outpatient
Los Alamitos/Orange, CA
01.2025 - 02.2025
- Completed a 6-week clinical rotation in an outpatient environment, focusing on improving patient care competencies.
- Guided patients through therapeutic exercises and functional activities.
- Assisted with manual therapy preparation and treatment setup.
- Educated patients on home exercise programs and proper movement techniques.
- Performed outcome measure assessments under PT supervision.
Assistant Office Manager
Brockton Physical Therapy
Riverside, CA
09.2022 - Current
- Supervised daily operations of front office, focusing on optimizing scheduling processes, verifying patient eligibility, collecting payments, and maintaining medical records.
- Assist with insurance billing, claims submissions, follow-ups, and patient account reconciliation.
- Manage multi-line phones, patient inquiries, and appointment coordination.
- Train and supervise front desk staff, ensuring adherence to HIPAA and clinic procedures.
- Resolve patient concerns with professionalism and empathy.
- Coordinated efforts among clinical and administrative teams to optimize workflow and increase productivity.
Receptionist
Brockton Physical Therapy
Riverside, CA
09.2021 - 09.2022
- Verified insurance eligibility and benefits for incoming patients.
- Processed payments, managed deposits, and assisted with billing inquiries.
- Scheduled and confirmed patient appointments.
- Maintained accurate patient records and updated demographic and insurance information.
- Assisted with obtaining authorizations and communicating with insurance providers.
Activities Assistant
Extended Care Hospital
Riverside, CA
08.2021 - 09.2021
- Planned and facilitated daily activities to enhance resident engagement, mental well-being, and quality of life.
- Maintained resident activity charts and care documentation in compliance with state healthcare regulations.
- Coordinated with families and medical staff to address resident needs and preferences.
Physical Therapist Aide
Brockton Physical Therapy
Riverside, CA
11.2017 - 06.2021
- Assisted therapists with treatment setups, therapeutic exercises, and patient preparation.
- Monitored patient performance and documented progress for clinician review.
- Managed front office tasks including scheduling, insurance authorizations, eligibility checks, and payment collection.
- Ensured a clean, organized, and safe clinical environment.
- Communicated effectively with patients to support comfort and understanding during treatment.
Education
Associate of Science - Physical Therapy Assistant
Cerritos College
Norwalk, CA05-2026
Associate of Science - Math and Science
Riverside City College
Riverside, CA06-2021
Associate of Science - Kinesiology
Riverside City College
Riverside, CA06-2020
Skills
- California Physical Therapist Assistant License pending, expected June 2026
- Bilingual communication in English and Spanish
- American Heart Association, BLS for Healthcare Providers Certified in CPR with expiration date of September 2027
- EMR proficiency (HENO, WebPt), HIPAA compliance, workflow optimization
Timeline
Student Physical Therapist Assistant
UCI Hospital Acute Care
01.2026 - 02.2026
Student Physical Therapist Assistant
Casa Colina Hospital Acute Rehab
09.2025 - 11.2025
Student Physical Therapist Assistant
Ideal Physical Therapy Outpatient
01.2025 - 02.2025
Assistant Office Manager
Brockton Physical Therapy
09.2022 - Current
Receptionist
Brockton Physical Therapy
09.2021 - 09.2022
Activities Assistant
Extended Care Hospital
08.2021 - 09.2021
Physical Therapist Aide
Brockton Physical Therapy
11.2017 - 06.2021
Associate of Science - Physical Therapy Assistant
Cerritos College
Associate of Science - Math and Science
Riverside City College
Associate of Science - Kinesiology
Riverside City College