Successful at efficiently handling client inquiries, billing and administrative tasks. Familiar with contracts and other documents affecting billing processes. Prepares professional, polished statements, and business correspondence.
Overview
19
19
years of professional experience
Work History
Lead Billing Specialist
Solera
02.2017 - 06.2024
Trained all new hires both onshore and in India (CTS)
Assisted in forecasting cash flow by analyzing historical data trends relating to payments received from clients.
Ensured compliance with all relevant regulations, including industry-specific guidelines for accurate billing practices.
Assisted with development of annual budget projections for revenue generated through invoicing activities, providing key insights to senior management during financial planning process.
Established solid rapport with clients; led to better communication and understanding when resolving potential disputes that arose during course of business transactions.
Office Manager
Nix Handyman Service
09.2011 - 02.2017
Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Office Manager
Radnet Management
12.2005 - 04.2011
Maintained strict confidentiality of sensitive patient information, adhering to HIPAA guidelines and safeguarding against potential data breaches.
Addressed and remedied all patient or team member issues.
Consulted with healthcare professionals on business decisions.
Managed 50+ employees, 4 different facilities with various personalities.
Education
High School Diploma -
Lloyd High School
Lawndale, CA
Skills
Accounts receivable management
Payment posting
Billing systems and software
Month-end closing procedures
Invoicing proficiency
Billing statement review
A/P and A/R expertise
Accomplishments
Collaborated with team of 37 in the development of the new billing system for the Solera Accounting Team.