Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kimberly Rounds

Amherst,NY

Summary

Highly-Motivated Talent Development Professional with 18 years of experience in the insurance industry. Looking to take on new challenges while using my expertise in leadership training, supervision and recruitment. I am eager to help new leaders and associates of all levels meet their goals by providing support and constructive feedback. I have a passion for bringing awareness around Diversity and Inclusion to help to create a positive culture with a high level of engagement and retention. Successful human resource candidate with expertise in employee recruitment, training and payroll management. Adept at building and maintaining positive relationships with employees and management. Strong organizational skills and committed to adhering to relevant laws and regulations.


Overview

19
19
years of professional experience

Work History

Talent Management Coordinator | Trainer

GEICO
03.2013 - 12.2022
  • Coordinated management development programs for future leaders from all divisions (Sales, Service, Claims, Auto Damage and Staff Counsel)
  • Provided performance coaching, mentoring and support for leaders needing additional assistance
  • Trained leadership and HR courses for all levels of management including FML, FLSA and workday.
  • Onboarded new leaders with a in depth overview of the structure of their program
  • Collaborated with all levels of Management on upcoming hiring and training needs
  • Created, trained and facilitated courses via virtual, in-person and hybrid focusing on leadership competencies
  • Coordinated Diversity and Inclusion workshops, courses, book club and training for all levels of associates
  • Partnered with the GEICO's ERG groups to improve our companies culture and engagement
  • Assisted HR with compliance for behavioral and performance concerns
  • Succession planning for current leaders with department Directors

Homeowners Service Supervisor

GEICO
08.2010 - 03.2013
  • Assisted in the development of the expansion of the Sales and Service Homeowners division to the Getzville, NY office
  • Rated the #1 supervisor and maintained top quartile results by creating a positive and inclusive environment for licensed representatives
  • Provided daily monitoring and feedback in one-on-one coaching sessions
  • Conducted final interviews for job candidates to join the team
  • Served as a mentor to new supervisors
  • Addressed areas that needed improvement and observed team's performance

Auto Service Supervisor

GEICO
03.2004 - 08.2010
  • Led a team of top quartile agents by exceeding the department goals
  • Created tailored monthly coaching plans for each agent including proactive action plans
  • Provided constant follow up and support
  • Rewarded and recognized team members on their accomplishments and wins
  • Encouraged open communication and collaboration
  • Assisted in the new hire process with recruiting to ensure a candidate was a good fit for a specific department

Education

Bachelors Degree - Business Administration

SUNY At Buffalo
Buffalo
05.2002

Skills

  • Training Development and Execution
  • Experience working with Sales, Service and Claims employees
  • Leadership training
  • HR training
  • Diversity and Inclusion facilitator and coordinator
  • ERG (Employee Resource Group) Coordinator
  • Performance Management support
  • Recruiting experience
  • LMS trained for scheduling and tracking
  • Microsoft office experience
  • Associate Engagement Leader
  • Real COLORS certification
  • Yellow Belt & Six Sigma certified
  • Strong time management
  • Excellent Communication
  • Planning and Coordination

Timeline

Talent Management Coordinator | Trainer

GEICO
03.2013 - 12.2022

Homeowners Service Supervisor

GEICO
08.2010 - 03.2013

Auto Service Supervisor

GEICO
03.2004 - 08.2010

Bachelors Degree - Business Administration

SUNY At Buffalo