Kimberly Rowden
Chicago,Illinois
Summary
Compassionate and adaptable home health aide proficient in personal care and client engagement. Known for effective communication and problem-solving skills that ensure a safe, clean environment. Ready to leverage experience to improve client quality of life.
Overview
23
23
years of professional experience
Work History
Home Health Aide
Addus
Chicago, Illinois
06.2024 - Current
- Assisted clients with daily living activities and personal care tasks.
- Prepared nutritious meals according to client dietary needs and preferences.
- Maintained a clean and safe environment for clients at all times.
- Documented client progress and changes in health status accurately.
- Cared for patients by assisting with personal hygiene tasks and completing basic household chores.
- Changed bed linens and maintained a clean living environment for the client's safety.
- Maintained clean and well-organized environment for client happiness and safety.
- Prepared meals and snacks according to prescribed diets.
- Followed HIPAA regulations to maintain confidentiality of sensitive patient information.
- Took initiative to ensure all tasks were completed efficiently within the designated time frame.
- Helped patients move in and out of beds, wheelchairs or automobiles and with dressing and grooming.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Improved patient outlook and daily living through compassionate care.
- Helped client with medication self-administration.
- Helped clients stay happy and healthy by providing mental and emotional support.
- Assisted clients with bathing, dressing, and incontinence care.
- Followed care plans and instructions from healthcare providers diligently.
- Communicated effectively with clients, families, and healthcare professionals.
- Provided companionship and emotional support to enhance client well-being.
Sales Associate
Victoria Secret
Chicago, Illinois
01.2007 - 08.2008
- Assisted customers in selecting products and providing personalized recommendations.
- Maintained store visual merchandising according to brand guidelines and seasonal themes.
- Operated point-of-sale system for processing transactions and handling cash.
- Collaborated with team members to achieve daily sales goals and maintain stock levels.
- Engaged customers through effective communication, fostering a welcoming shopping environment.
- Restocked merchandise on the sales floor, ensuring product availability and organization.
- Participated in training sessions to enhance product knowledge and customer service skills.
- Handled customer inquiries and resolved issues promptly to ensure satisfaction.
- Helped customers find specific products, answered questions, and offered product advice.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Handled customer complaints in a professional manner.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Trained new team members in cash register operation, stock procedures, and customer services.
Intern
Smith Barney
Chicago, Illinois
05.2003 - 08.2003
- Assisted in preparing financial reports and presentations for client meetings.
- Supported account managers in maintaining client communications and relationships.
- Conducted data entry and maintained accurate records in company databases.
- Attended training sessions to learn about financial products and services offered.
- Organized documentation for compliance and regulatory requirements effectively.
- Shadowed senior staff to understand operational workflows and best practices.
- Helped maintain applicant tracking systems and recruiting metrics.
- Identified needs of customers promptly and efficiently.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
- Assessed company operations for compliance with safety standards.
Education
Bachelor of Arts - Sociology
Hope College
Holland, MI06-2007
Skills
- Personal care
- Safety monitoring
- Client engagement
- Effective communication
- Problem solving
- Time management
- Adaptability
- Team collaboration
- Personal care services
- Schedule management
- Housekeeping
- Care plan assessment
References
References available upon request.
Timeline
Home Health Aide
Addus
06.2024 - Current
Sales Associate
Victoria Secret
01.2007 - 08.2008
Intern
Smith Barney
05.2003 - 08.2003
Bachelor of Arts - Sociology
Hope College