Kimberly Rucker
Memphis,TN
Summary
Experienced and personable office administrator with over 10 years of expertise in efficiently managing multiple tasks and providing prompt solutions. Talented problem-solver adept at handling workloads, greeting visitors, answering incoming phone calls, and fulfilling staff members' requests. Known for maintaining a professional and welcoming demeanor that contributes to creating an upbeat work environment.
Overview
12
12
years of professional experience
3
3
Certification
Work History
Medicaid Specialist
Carenet Health
08.2023 - 04.2024
- Assisted with Medicaid enrollments, and renewals.
Customer Service Representative
Alight / Randstad
06.2020 - 05.2023
- Assist clients with insurance and 401k inquiries
- Processed new enrollment applications and maintained updated client information.
Data Entry
Oxford Diagnostic Laboratories
01.2017 - 04.2020
- Entered client's demographics and billing information for blood sample processing.
Data Entry
ChristianaCare
08.2015 - 10.2017
- I abstracted patient information from the old EMR system to a new one
- Review patient demographics and maintain open communication with supervisors.
Front Desk Receptionist
D1 Sports Medicine
06.2012 - 08.2015
- Answer calls, schedule appointments, check patients in, and verify insurance and medical records.
Education
Bachelor of Business Administration - Healthcare Management
Strayer University-Global Region
07.2024
Skills
- Healthcare Management
- HIPAA
- Typing
- Data Entry
- Medical Coding
- ICD-10
- Medical Office Experience
- Medical Billing
- Insurance Verification
- Accounts Receivable
- EMR Systems
- Medical Records
- Medical Scheduling
- Administrative Experience
- Epic
- Human Resources
- Hospital Experience
- CPT Coding
- ICD-9
- Anatomy Knowledge
- Patient Care
- Microsoft Excel
- Analysis skills
- Organizational skills
- Microsoft Word
- Time management
- Microsoft Outlook
- Communication skills
- Microsoft Office
- Documentation review
- Medicare
- Clerical experience
- Data management
- Medical terminology
- Front desk
- Customer service
- Windows
- SharePoint
- ICD coding
- Policy analysis
- Eligibility Determination
- Claims Processing
- Appeals Handling
Certification
- Medical Billing Certification
- Medical Office Professional
- Certified Coding Specialist
- Driver's License
- Certified Professional Coder
- RHIT
Personal Information
- Relocation: Anywhere
- Title: Medical Professional, Data Entry Specialist, Claims Specialist
Timeline
Medicaid Specialist
Carenet Health
08.2023 - 04.2024
Customer Service Representative
Alight / Randstad
06.2020 - 05.2023
Data Entry
Oxford Diagnostic Laboratories
01.2017 - 04.2020
Data Entry
ChristianaCare
08.2015 - 10.2017
Front Desk Receptionist
D1 Sports Medicine
06.2012 - 08.2015
Bachelor of Business Administration - Healthcare Management
Strayer University-Global Region
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