Kimberly Ruiz
San Antonio,TX
Summary
Proven hospitality professional with extensive experience, adept in customer service and skilled in multitasking. I demonstrates an engaging personality and hospitality service expertise, significantly enhancing guest experiences. I trained new staff, ensuring adherence to health and safety protocols, and excelled in fast-paced environments. Reliably managed high-volume events, showcasing strong organizational skills is also a strong suit.
Overview
14
14
years of professional experience
Work History
Bartender
Backyard in Pleasanton
07.2024 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Server/Bartender Shift Lead
Jim N Nicks Bar-B-Q
06.2017 - 07.2018
- Contributed to team success by cross-training in other positions, increasing operational flexibility.
- Maintained a clean and organized serving area, adhering to food safety regulations.
- Assisted in training new BBQ servers, sharing best practices for exceptional guest experience.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
- Trained new bartenders on company policies, drink recipes, and customer service best practices to maintain consistent performance across the team.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Hooters Girl
Hooters of America
07.2010 - 08.2015
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Served food and beverages promptly with focused attention to customer needs.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Education
Bachelor of Arts - Marketing Management And Research
Western Governors University
Salt Lake City, UT12.2024
Associate of Applied Science - Management And Marketing
Southeastern Community College
West Burlington, IA05.2018
High School Diploma -
Mccollum High School
San Antonio, TX07.2010
Skills
- Strong multitasking
- Customer Service
- Engaging personality
- Hospitality service expertise
- Highly reliable
Timeline
Bartender
Backyard in Pleasanton
07.2024 - Current
Server/Bartender Shift Lead
Jim N Nicks Bar-B-Q
06.2017 - 07.2018
Hooters Girl
Hooters of America
07.2010 - 08.2015
Bachelor of Arts - Marketing Management And Research
Western Governors University
Associate of Applied Science - Management And Marketing
Southeastern Community College
High School Diploma -
Mccollum High School
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