Microsoft Office Suite
Kimberly Ruttlen
Hesperia,CA
Summary
Seeking a full-time Project Management position that offers professional challenges utilizing interpersonal skills, exceptional customer service, great communication, good judgment, problem-solving, and excellent computer, and time management skills.
Overview
6
6
years of professional experience
Work History
Territory Sales Coordinator - Medical Device Sales
Kinetic Concepts, Inc. (KCI)
Colton, CA
06.2013 - 04.2015
- Deployed and assessed strategies for retaining customers and maximizing account servicing opportunities to promote revenue consistency.
- Streamlined training processes for orders, tracking, expense recording and sale protocols to increase employee productivity and enhance sales.
- Worked alongside retail representatives to enhance product presentations and advertising collateral.
- Saved customer over $150K in lost or potentially lost VAC therapy units.
Dispatcher - OPS Specialist
Waste Management Company
Long Beach, CA
10.2007 - 08.2011
- Tracked and analyzed reports to determine needed improvements.
- Assisted various departments with change by communicating new improvement plans and expectations.
- Enhanced operational performance and reduced labor expenses by developing and optimizing standard practices.
- Generated reports of findings to help management with making key decisions.
- Collected, arranged and input information into database system.
- Led associate focus groups and meetings to obtain suggestions, address concerns or issues and foster positive relations among team members and management.
- Went 90 days without driver accident by staying up to date and alerting drivers of traffic and weather hazards in real time.
Dental Insurance Representative
Delta Dental PMI
Cerritos, CA
11.2005 - 09.2006
- Provided high volume administrative support and delivered excellent customer service
- Educated clients on account services and resolved client inquiries regarding statement information and account balances.
- Handled over 150+ calls daily to address customer inquiries and concerns.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Maintained energy and enthusiasm in fast-paced environment
Education
Master of Business Management - Business Management
University of Phoenix
Ontario, CA12.2021
Bachelor of Science - Business W/Project Management Certificate
University of Phoenix
Ontario, CA02.2020
Associate of Arts - Business Fundamentals
University of Phoenix
Ontario, CA06.2018
Business Accounting Certificate - Accounting and Business Management
Practical Data Processing, Inc
Artesia, CA11.2006
Skills
- Business Acumen
- Computer Proficiency
- Critical Thinking
- Decision Making
- Microsoft Office Suite Programs
- Team Building and Motivation
- Willingness to Learn
- Detail Oriented
- Highly Organized
- Quick Learner
- Entrepreneurship
- Customer Service
- Problem Solving Skills
- Self-Initiative
- Management Skills
- Microsoft Project
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The price of inaction is far greater than the cost of a mistake
Meg Whitman
Software
Timeline
Territory Sales Coordinator - Medical Device Sales
Kinetic Concepts, Inc. (KCI)
06.2013 - 04.2015
Dispatcher - OPS Specialist
Waste Management Company
10.2007 - 08.2011
Dental Insurance Representative
Delta Dental PMI
11.2005 - 09.2006
Master of Business Management - Business Management
University of Phoenix
Bachelor of Science - Business W/Project Management Certificate
University of Phoenix
Associate of Arts - Business Fundamentals
University of Phoenix
Business Accounting Certificate - Accounting and Business Management
Practical Data Processing, Inc
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