Developed strong rapport with clients through active listening and empathetic understanding, fostering trust and open communication channels.
Partnered with parents to create consistent routines and expectations across home and school settings, reinforcing desired behaviors more effectively.
Promoted a positive learning environment by modeling appropriate social skills and fostering respectful interactions among clients.
Designed engaging lessons that incorporated social-emotional learning components, increasing self-awareness, self-regulation and interpersonal competence among clients.
Empowered families through ongoing communication and tailored guidance on effective behavioral interventions at home.
Implemented crisis intervention techniques when necessary, prioritizing safety while de-escalating high-stress situations efficiently.
Improved behaviors through modeling, role-playing and other effective strategies.
Developed intervention plans based on established guidelines and individual needs.
Service Coordinator
Mental Health Association Oklahoma
12.2020 - 10.2023
Maintain a caseload of approximately 25 clients at a time, according to team leader.
Meet weekly with clients until stabilized, then as needed on a case-by-case basis.
Conduct needs assessments and plans according to client needs preferences.
Provide services according to housing barriers and risk factors/levels of need.
Provide ongoing support, monitoring, and coordination services for each client.
Link clients with resources for financial planning, public benefits, behavioral health, family counseling, medical and dental care, education and employment assistance, transportation, and other basic needs as indicated.
Advocate for clients internally and to external service providers.
Attend team staffing meetings internally and with external service providers to coordinate care.
Coordinated and monitored service activities to confirm work met all requirements.
Assessed customer needs and developed solutions to meet needs.
Managed and coordinated service teams to achieve successful completion of service projects.
Employment Specialist
Mental Health Association Oklahoma
02.2023 - 05.2023
Assisted clients on job searching, interviewing and resume writing techniques to increase employment chances.
Recognized client employment barriers and devised strategies to resolve.
Matched clients to open positions based on skills and work requirements.
Assessed individuals to identify skills, strengths and interests for job placement.
Connected clients with community resources and services including vocational rehabilitation programs and and educational opportunities.
Assisted clients with completing job applications and submitting resumes to improve interview chances.
Education
Bachelor of Science - Psychology With Minor in Social Welfare
Northeastern State University
Tahlequah, OK
07.2024
Associate of Science - Human Services
Tulsa Community College
Tulsa, OK
07.2020
Certification
Peer Recovery Support Specialist (PRSS) December 2022
Behavioral Health Case Manager (CM1) August 2023
Timeline
Behavorial Interventionist
CREOKS Behavioral Health Services
02.2024 - Current
Employment Specialist
Mental Health Association Oklahoma
02.2023 - 05.2023
Service Coordinator
Mental Health Association Oklahoma
12.2020 - 10.2023
Bachelor of Science - Psychology With Minor in Social Welfare