Kimberly Rynberg
Wyoming,MI
Summary
Versatile and dynamic professional with a proven track record at Bunzl Retail Services, adept in supply inventory control and fostering exceptional customer relations. Excelled in managing operations and staff at Wendy’s of Michigan, enhancing team performance through effective training and mentorship. Demonstrates unparalleled problem-solving abilities and organizational skills, ensuring operational excellence and positive outcomes.
Overview
32
32
years of professional experience
Work History
Support Staff 1st Shift
Bunzl Retail Services
06.2016 - Current
- I release orders to the floor and communicate with upper management any issue we may have with an order.
- Provide support to other departments contributing to the smooth operation of the organization.
- Build and maintain excellent relationships through timely response to inquiries and going above and beyond to accommodate requests.
- Assisted coworkers and staff members with daily tasks.
- Oversaw a crew of second shift temporary employees during pre-inventory.
- Maintained organization, processing and shipping of orders for Box Division.
Shift Manager
Wendy's of Michigan
08.2013 - 03.2016
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
General Manager
Wendy’s of Michigan
04.1993 - 02.2002
- Managed all aspects of daily operations, including managing budgets and inventory control.
- Correctly calculated inventory and ordered appropriate supplies.
- Effectively managed labor costs by monitoring productivity levels among staff members and making strategic scheduling decisions.
- Carefully interviewed, selected, trained, and supervised staff.
- Implemented new employee onboarding processes, providing comprehensive training that promoted retention and a strong understanding of company culture.
- Implemented efficient scheduling practices to ensure optimal staffing levels during peak business hours.
- Addressed customer concerns promptly and professionally, turning potentially negative experiences into positive outcomes.
Education
High School Diploma -
Oakridge
Muskegon, MI06-1985
Skills
- Support Services, customer relations and communications, employee communications
- Supply Inventory Control, accounting familiarity,
- Documentation and Recordkeeping
- Team Collaboration
- Problem-solving abilities
- Attention to detail, organizational skills
- Reliability, adaptability and flexibility
Timeline
Support Staff 1st Shift
Bunzl Retail Services
06.2016 - Current
Shift Manager
Wendy's of Michigan
08.2013 - 03.2016
General Manager
Wendy’s of Michigan
04.1993 - 02.2002
High School Diploma -
Oakridge
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