Kimberly Sackett
Granite City,IL
Summary
I am recently retired. I am now looking for a part-time position as a daycare assistant. Many Many years ago I did work for 2 different day cares. One was La Petite Academy and one was Children's World. AT the time I was living in Littleton, CO. I was probably in my late twenties. Back then I was the 4 year old teacher. So now I would love to do something meaningful to help children learn and grow.
I am hard working, honest, trustworthy, and dependable.
Overview
34
34
years of professional experience
Work History
Receptionist
Heartland Pediatrics
09.2010 - 12.2023
- Greeted and assisted visitors, ensuring a welcoming environment.
- Managed incoming calls, directing inquiries to appropriate personnel.
- Scheduled appointments.
- Maintained cleanliness and organization of reception area.
- Confirmed appointments, communicated with clients, and updated client records.
- Collected co-pays and balances.
- Entered patient information.
- Checked insurance information.
- Balanced at the end of the shift.
- Assisted with onboarding new clients and securing paperwork completion.
- Ordered front desk supplies.
- Made copies of the needed paperwork.
Machine Operator / Production Line Assembly Worker
Tower Automotive ( Plant Closed )
01.1994 - 10.2006
- Operated machinery to ensure efficient production flow and adherence to safety protocols.
- Monitored equipment performance, identifying issues and implementing timely corrective actions.
- Trained new operators on machinery operation, safety standards, and best practices.
- Conducted routine maintenance on machines, enhancing operational reliability and efficiency.
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
- Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
Customer Service Cashier
Jack in the Box
10.1989 - 12.1993
- Processed customer transactions efficiently using point-of-sale systems.
- Resolved customer inquiries and complaints, ensuring a positive shopping experience.
- Maintained accurate cash drawer balances through diligent tracking and reconciliation.
- Trained new cashiers on procedures, promoting effective team performance and service quality.
- Collaborated with management to streamline checkout workflows, reducing wait times for customers.
- Monitored inventory levels at registers, alerting management of low stock items promptly.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Met customer service goals and exceeded customer expectations.
- Counted money in drawers at beginning and end of each shift.
- Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
- Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
Education
Certificate of Completion - Medical Office Specialist
CALC Institute of Technology
Fairview Heights, IL09-2008
High School Diploma -
John Marshall High School
Indianapolis, IN05-1980
Skills
- Organization skills
- Multi-Line Phone System
- Billing and Coding
- Entered Patient Information
- Records Management
- Medical Terminology
- Medical Office Procedures
- File Maintenance
- Appointment scheduling
- HIPAA Compliance Training
- Machine Operator
- Customer Service
- Cash Handling
- Greeting and seating clients
- Office administration
- Front desk operations
- Office supply inventory control
- Courteous and professional
Timeline
Receptionist
Heartland Pediatrics
09.2010 - 12.2023
Machine Operator / Production Line Assembly Worker
Tower Automotive ( Plant Closed )
01.1994 - 10.2006
Customer Service Cashier
Jack in the Box
10.1989 - 12.1993
Certificate of Completion - Medical Office Specialist
CALC Institute of Technology
High School Diploma -
John Marshall High School
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