Kimberly Salazar
Villa Park,IL
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking
detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy.
Overview
33
33
years of professional experience
Work History
Administrative Assistant II
Advocate Aurora Health Care
09.2019 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
- Assisted development and implementation of new administrative procedures.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Volunteered to help with special projects of varying degrees of complexity.
- Transcribed and organized information to assist in preparing speeches and presentations.
- Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
Administrative Services Manager
Thomas Services, Inc
08.2016 - 09.2019
- Identified opportunities to streamline processes and improve office operations and efficiency.
- Built and managed processes for tracking and monitoring department performance.
- Organized and updated databases, records and other information resources.
- Coordinated office events, seminars and meetings for staff and clients.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Completed bi-weekly payroll for 58 employees.
- Created reports, presentations and other materials for executive staff.
Entrepreneur
Self-employeed
08.2009 - 12.2016
- Nanny for a family with 5 children
- Caregiver to a partially paralyzed stroke patient.
- Dog Walker
- Sales and mailing's from Amazon and personal website.
Project Management Office
Discover Financial Services, DFS
04.1991 - 07.2009
- Assessed operant systems for efficiency and functionality, providing written suggestions on enhancements needed to meet operational goals.
- Oversaw quality assurance testing on new installations.
- Provided personalized end-user training, offering education via in-person and online courses.
- Researched and acquired new hardware to maximize system functionality and meet required performance metrics.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
Education
No Degree - Business Administration And Management
College of DuPage
Glen Ellyn, ILHigh School Diploma -
Willowbrook High School
Villa Park, IL06.1989
Skills
- Web Browser Software
- Microsoft SharePoint
- Data Entry Documentation
- Report Analysis
- Mail Management
- Adobe Systems Adobe Acrobat
- Adobe Systems Adobe Dreamweaver
- Records Management Systems
- Excel Spreadsheets
- Customer Service
- Microsoft Windows
- Microsoft Outlook
- Google Docs
- Microsoft Visio
- Confidentiality and Data Protection
- Appointment Scheduling Software
- Phone Call Answering
- Contract Agreement Preparation
- Employee Communications
- Calendar Management
- Schedule Management
- Set Appointments
- YouTube
- Recordkeeping
Timeline
Administrative Assistant II
Advocate Aurora Health Care
09.2019 - Current
Administrative Services Manager
Thomas Services, Inc
08.2016 - 09.2019
Entrepreneur
Self-employeed
08.2009 - 12.2016
Project Management Office
Discover Financial Services, DFS
04.1991 - 07.2009
No Degree - Business Administration And Management
College of DuPage
High School Diploma -
Willowbrook High School
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