Kimberly Sambrato

• Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
• Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
• Defined testing protocols, quality assurance initiatives and clinic policies and procedures.
• Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
• Developed policies and procedures for effective pharmacy management.
• Maintained computer and physical filing systems.
• Created, maintained and updated filing systems for paper and electronic documents.
• Updated reports, managed accounts, and generated reports for company database.
• Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
• Developed and maintained successful relationships with vendors, suppliers and contractors.
• Maintained and processed invoices, deposits, and money logs.
• Completed payroll for employees and maintained detailed records of procedures.
• Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
• Reconciled and corrected issues with financial records.
• Posted daily receipts and payments in accordance with corporate protocols.

Produce weekly reports detailing sales, trends and forecasting

• Scheduling and managing labor cost
• Direct interaction with guest to handle any complaints or issues.
• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.
• Maintained professional, organized, and safe environment for employees and patrons.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Cross-trained existing employees to maximize team agility and performance.
• Created and updated regular inventory reports and records.
• Analyzed inventory data to identify and address stock discrepancies.

• In charge of managing flow of multiple surgeon's day between consultations and surgeries
• Client communication before and after surgery and fielding calls for the surgeons
• Restocked surgical and office supplies to keep all necessary materials easily accessible.
• Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
• Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
• Provided care for animals before and during surgeries, administering anesthetics to critical and non critical patients.

• Lead surgery Technician in charge of managing flow of multiple doctors and 30-40 surgeries per day
• Calculating, preparation and administrating of drug and following proper drug protocols
• Training of new staff, technician interns, and volunteers.

• Proficient at Blood Draws and Placing IV Catheters
• Collecting urine via cystocentesis and catheterization
• Performing and charting dental prophy's grade 2-4
• Taking Digital Dental and Digital Radiographs
• Running anesthesia and assisting doctors in routine surgeries
• Running CBC's, Blood Chemistries and Urinalysis
• Loading exam rooms and getting history from clients.
• Restrained animals to protect veterinarians from potential harm.