Kimberly Sammons
Rio Rancho,NM
Summary
Personable Administrator offers calendar and personnel management expertise coupled with outstanding communication and multitasking abilities. Proactive and independent professional commended for consistently resolving employee challenges with innovative solutions. Flexible and adaptable to changing priorities.
Overview
35
35
years of professional experience
Work History
Memory Care Director
Morada Senior Living
Albuquerque, NM
04.2023 - Current
- Kept family members abreast of important information regarding patient care, health issues and medication.
- Provided onboarding and coaching to new hires to help each feel comfortable in job positions and prepared to handle various responsibilities.
- Personally gave prospective residents and families tours of memory care unit, answering questions about services and facility.
- Maintained communication and transparency with governing boards, department heads and medical staff.
- Established solid relations with leadership and staff by attending board meetings and coordinating interdepartmental information exchanges.
- Built work schedules and staff assignments, taking workload, space and equipment availability into consideration.
- Communicated with patients with compassion while keeping medical information private.
- Conducted assessments of residents' cognitive abilities and behavior.
- Collaborated with families to develop individualized care plans for residents.
- Monitored quality assurance processes in accordance with state regulations.
- Created an environment that supported socialization among residents living in the memory unit.
- Ensured compliance with federal, state, and local regulations regarding care facilities.
- Worked with chronic illness residents, including Arthritis, heart disease, cancer, diabetes, kidney disease, stroke etc. Supported under-served populations.
Arbor Administrator
Avamere Senior Living
Rio Rancho, NM
11.2022 - 03.2023
- Followed up with customer accounts to resolve unpaid or past due accounts.
- Established strategic direction and goals to accomplish objectives.
- Recruited, hired and trained employees on operations and performance expectations.
- Oversaw corrective action plans to remedy structural, organizational and departmental issues.
- Personally gave prospective residents and families tours of memory care unit, answering questions about services and facility.
- Oversaw screening and intake process for new residents.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Built work schedules and staff assignments, taking workload, space and equipment availability into consideration.
- Worked with chronic illness residents, including Arthritis, heart disease, cancer, diabetes, kidney disease, stroke etc. Supported under-served populations.
Executive Director
Avamere Senior Living
Rio Rancho, NM
04.2022 - 11.2022
- Set organization direction and developed strategies and tactics to fulfill mission.
- Established strategic direction and goals to accomplish objectives.
- Maintained accountability for operational and fiscal integrity, effectively managing designated budget.
- Informed board and committee about trends, issues and activities to facilitate policy-making.
- Reviewed and approved annual operating and capital budgets for company.
- Recruited, hired and trained employees on operations and performance expectations.
- Delivered speeches and attended industry conferences to promote company image and engage with buyers.
- Oversaw corrective action plans to remedy structural, organizational and departmental issues.
- Executed on-time, under-budget project management to adhere to project road map.
- Signed and approved budgets for new funding and program initiatives.
- Maintained updated knowledge while working with chronic illness patients, including, arthritis, heart disease, cancer, diabetes, kidney disease, stroke, etc, supported under-served populations.
Life Enrichment Director
Avamere Senior Living
Rio Rancho, NM
03.2021 - 04.2022
- Scheduled activities designed to encourage residents to socialize among themselves and enjoy time with family members.
- Met with residents and asked open-ended questions to determine appropriate types of activities for facility.
- Developed special one-on-one programs for when residents were ill or unable to take part in group activities.
- Encouraged residents to help with holiday decorating under supervision of facility's volunteer staff.
- Scheduled and coordinated events and activities.
- Oversaw workforce schedules and allocated resources in order to achieve project goals.
- Resolved customer complaints regarding worker performance or services rendered.
- Planned, organized or led exercise routines, athletic events or arts and crafts.
- Calculated and recorded department expenses and revenue.
Certified Medication Aide
Avamere Senior Living
Rio Rancho, NM
06.2020 - 03.2021
- Observed patient vital signs and medication reactions and reported health concerns or behavioral changes.
- Greeted patients and families with enthusiastic, compassionate attitude to establish long-term professional relationships.
- Maintained medication stock and cleaned patient rooms and equipment.
- Helped clients stay happy and healthy by providing mental and emotional support.
- Dressed, groomed and fed patients with limited physical abilities to support basic needs.
- Monitored client behaviors and emotional states, reporting concerns to case manager and documenting information in files.
- Initiated oxygen and administered life-saving drugs in emergency situations.
- Prevented spread of infection by consistent hand washing, universal precautions and special isolation procedures.
- Received supply of ordered medications to apportion, mix or assemble drugs for administration to patient.
- Maintained strategies for helping residents manage chronic illness, including, arthritis, heart disease, cancer, diabetes, kidney disease, stroke, etc.
Home Health Aide
Onyx Supportive Living
Albuquerque, NM
05.2019 - 06.2020
- Assisted clients with bathing, dressing and incontinence care.
- Cared for patients by assisting with personal hygiene tasks and completing basic household chores.
- Maintained clean and well-organized environment for client happiness and safety.
- Followed HIPAA regulations to maintain confidentiality of sensitive patient information.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Medication Aide
Morningstar Senior Living
Rio Rancho, NM
05.2019 - 06.2020
- Dressed, groomed and fed patients with limited physical abilities to support basic needs.
- Monitored vital signs during medication administration to quickly identify complications.
- Observed patient vital signs and medication reactions and reported health concerns or behavioral changes.
- Assessed patient needs in response to medications.
- Maintained medication stock and cleaned patient rooms and equipment.
- Maintained strategies for helping residents manage chronic illness, including, arthritis, heart disease, cancer, diabetes, kidney disease, stroke, etc.
Assistant Store Manager
Walgreens
Albuquerque, NM
06.1989 - 11.2019
- Answered customer questions and addressed problems and complaints in person and via phone.
- Handled complaints from customers by empathetically listening, recording details and offering solutions.
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
- Supervised cashiers in processing credit, debit and cash payments to streamline sales.
- Handled scheduling for store shifts to achieve adequate staffing.
- Maintained inventory by checking merchandise to determine levels.
- Delegated assignments based on team strengths to optimize floor coverage and service levels.
- Oversaw aspects of maintenance, inventory and daily activity management.
- Checked monthly sales and performance reports to support operational planning and strategic decision-making.
- Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
Education
High School Diploma -
Valley High School
Albuquerque, NM05.1987
Some College (No Degree) - Business Administration and Management
Eastern New Mexico University
Portales, NMSkills
- Attention to Detail
- Team Building and Leadership
- Expense Monitoring
- Training and Development
- Financial Oversight
- Work Planning and Prioritization
- Honest and Ethical
- Relationship Development
- New Hire Onboarding
- Problem-Solving
- Family Support
- Medication Inventory
- Onsite Tours
- Employee Supervision
- Employee Work Scheduling
- Client Advocacy
- HIPAA Guidelines
- Quality Assurance Controls
- Decision-Making
- Patient Care Assessment
Timeline
Memory Care Director
Morada Senior Living
04.2023 - Current
Arbor Administrator
Avamere Senior Living
11.2022 - 03.2023
Executive Director
Avamere Senior Living
04.2022 - 11.2022
Life Enrichment Director
Avamere Senior Living
03.2021 - 04.2022
Certified Medication Aide
Avamere Senior Living
06.2020 - 03.2021
Home Health Aide
Onyx Supportive Living
05.2019 - 06.2020
Medication Aide
Morningstar Senior Living
05.2019 - 06.2020
Assistant Store Manager
Walgreens
06.1989 - 11.2019
High School Diploma -
Valley High School
Some College (No Degree) - Business Administration and Management
Eastern New Mexico University
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