Kimberly Sandor
Rittman,OH
Summary
Healthcare Administrator with proven to deliver exemplary level of healthcare service delivery to patients and residents. Coordinate admission and discharge of patients. Plan and implement strategies for developing improved health care management. Proven problem solver and excellent communicator. Strong organizational skills, superb understanding of data collection and performance metrics. Recognized for staff development leading to high performing teams. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Memory Care Director
Arrow Senior Living Management
02.2023 - Current
- Conducted tours of facility to prospective residents and families.
- Coached and trained newly hired employees to promote knowledge of responsibilities and position requirements.
- Recruited and hired highly talented individuals bringing great skills and passion to work.
- Monitored daily delivery of quality services, which promoted high level of satisfaction among families and residents.
- Communicated effectively with family members on regular basis regarding care, issues and overall health of loved ones.
- Created customized care plans, working with hospital staff and families to assess and meet individual needs.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
- Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality resident care.
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
- Assists residents, families, and caregivers on all aspects of normal aging in order to coordinate and manage care and promote overall health to optimize quality of life.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
- Defined testing protocols, quality assurance initiatives and clinic policies and procedures.
- Communicated effectively with family members on regular basis regarding care, issues and overall health of loved ones
Clinical Coordinator
Brookdale Camelot Medina
12.2013 - 02.2023
- Implemented new policies and educated staff on changes.
- Coordinated, monitored, assigned, and documented patient and clinical care activities.
- Developed and adjusted work schedules for all nursing staff.
- Supervised and managed daily activities of clinical team consisting of many physicians, nurses, and support staff.
- Oversaw quality assurance programs to enhance performance and consistently achieve superior care standards.
- Built strong relationships with residents and families for optimized care satisfaction.
- Enabled timely service reimbursements by liaising with insurance companies.
- Organized systems for tracking resident records to improve ease of retrieval.
- Assessed clinical policies and procedures for compliance with changing regulations.
- Set up educational programs for clinical staff to enhance skills and knowledge.
- Upheld quality assurance procedures to maintain resident safety and satisfaction.
- Led physicians, nurses and healthcare teams in providing punctual, professional care delivery.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
- Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
- Devised and implemented clinical protocols to ensure high-quality resident care.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality resident care.
- Built strong relationships with residents and families for optimized care satisfaction.
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
- Created customized care plans, working with hospital staff and families to assess and meet individual needs.
- Assisted residents in understanding individual rights and responsibilities in regards to care, coverage, and payment.
- Facilitated communication between residents, families and healthcare providers to support comprehension.
- Entered details into computer systems and managed database of information.
Floor Nurse
Magnolia Village Skilled Rehab
03.2013 - 12.2013
- Collaborated with healthcare team members to assess, implement and evaluate nursing care plans.
- Administered basic patient care and treatments by dressing wounds, treating bedsores, giving enemas and performing catheterizations.
- Managed medication cart and dispensed pills, oral therapies and intramuscular injections to patients.
- Supported patients in completing activities of daily living such as dressing, grooming and shower assistance.
- Communicated effectively with patients and family members to convey important instructions and discuss treatments.
- Maintained accurate records of residents' healthcare treatments and responses.
- Collected and documented vital signs to maintain current records of patients' conditions.
- Examined and treated patients' injuries and pressure wounds to promote healing.
- Established compassionate environment by providing psychological, emotional and spiritual support to patients and families.
- Administered medication such as insulin and monitored patients' responses to detect problems.
- Modified patient health treatment plans by observing patient conditions and responses.
- Coped effectively with mental and emotional challenges of positions by remaining centered on patients' needs and delivering quality care.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
Education
Associates Degree of Nursing - Nursing
Wayne County School Career Center
Smithville, OH03.2013
Skills
- Family Support
- Onsite Tours
- Physician Order Processing
- Quality Services
- Resident and Patient Advocacy
- Exemplary Communication Skills
- Telephone and Email Etiquette
- Staff Scheduling
- Staff Development
- Effective Communication
- Medication Management
- Compliance Oversight
- Risk Management
- Critical Thinking
- Process Implementation
- Budget Development
- Interdepartmental Functions Coordination
- Quality Assurance Controls
- Care Delivery
- Quality Control
- Patient and Resident Safety
- Recruiting and Hiring
- Crisis Intervention
- Infection Control
- Behavior Management
- Quality Assurance
- Interpersonal Skills
- Empathy and Compassion
- Team Leadership
- Organizational Skills
- Decision Making
- Dementia Care Expertise
- HIPAA Guidelines
- Medicare Compliance
- Patient Advocacy
- Immunizations
- Medication Dispensing
- Multidisciplinary Team Collaboration
- Care Planning
Certification
- LPN 2013
- IV certified 2015
- Certified Dementia Practitioner (CDP) 2023
Awards Acknowledgements
With more than 15 years of experience as a nurse, I have been able to achieve the highest levels of compassion, empathy, education, and experience to advance my career. The skills I have acquired have enabled me to remain culturally competent in my roles, and I have maintained a great deal of knowledge about health issues, health disparities, and different behavioral theories pertaining to the aging population in general.
Travelling, family, nursing, environment, animals, camping, meditation
I enjoy spending time with my family, traveling to new places, learning more about the planet, and contributing to a healthier environment. My favorite activities include camping, spending time with my dogs and cats, and meditating.
Timeline
Memory Care Director
Arrow Senior Living Management
02.2023 - Current
Clinical Coordinator
Brookdale Camelot Medina
12.2013 - 02.2023
Floor Nurse
Magnolia Village Skilled Rehab
03.2013 - 12.2013
Associates Degree of Nursing - Nursing
Wayne County School Career Center
- LPN 2013
- IV certified 2015
- Certified Dementia Practitioner (CDP) 2023
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