Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic
Kimberly Santan

Kimberly Santan

Ringgold,GA

Summary

Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.

Overview

21
21
years of professional experience

Work History

Manager, Integrated Absence and Disability

Unum
Chattanooga, TN
08.2017 - Current
  • Managed and mentored a team of 12-15 Life Event Specialists to optimize performance and professional growth
  • Managed the daily operations of various leave programs, such as Short Term Disability, Statutory Claims, Family Medical Leave Act, and Corporate Leaves.
  • Conducted data analysis, identified team trends, and formulated plans to ensure compliance with standards.
  • Nurtured partnerships with customers, employers, and internal business partners

Director of Preschool

Oakwood Baptist Church
Chickamauga, GA
11.2022 - Current
  • Coordinated volunteers for preschool classes for Sunday and Wednesday night services, overseeing classrooms from babies to pre-kindergarten.
  • Ensured safety and well-being of children from babies to pre-kindergarten
  • Reviewed and implemented curriculum and activities for Sunday and Wednesday services.

Assistant Cheerleading Coach

Champion Force Athletics
Chattanooga, TN
01.2023 - Current
  • Coordinated routines, competitions, and clinics as an assistant cheerleading coach for kids ages 4-18.
  • Effectively communicated with parents to discuss scheduling, expectations, clinic dates and competition information.
  • Maintained attendance records.

Benefits Specialist

Unum Group
Chattanooga, TN
04.2003 - 08.2017
  • Oversaw a team of 9-12 Disability Benefits Specialists as Assistant to Manager
  • Ensured the timely and accurate processing of Short Term Disability and Long Term Disability claims by effectively coordinating with nurses, vocational rehabilitation specialists, and other specialty resources.
  • Collaborated with Manager, Field/Sales Office and Policyholders in regular conference calls to resolve account and claim-related concerns
  • Consistently upheld high organizational and service standards on assigned claims.
  • Provided formal and informal mentoring to new hires and peers

Education

Bachelor of Science - Elementary Education

Messiah University
Grantham, PA
05-1998

Skills

  • Operations Management
  • Performance Management
  • Performance Evaluations
  • Policy administration
  • Team Development
  • Written Communication
  • Training and Development
  • Attention to Detail
  • Complex Problem-Solving
  • Team Leadership
  • Customer Service
  • Employee Development
  • Verbal and written communication

Accomplishments

  • 2022 Leadership College Graduate
  • Distinguished Toastmaster
  • Toastmasters Excellence in Training and Education Award
  • Associate Life, Health Claims (ALHC)

Timeline

Assistant Cheerleading Coach

Champion Force Athletics
01.2023 - Current

Director of Preschool

Oakwood Baptist Church
11.2022 - Current

Manager, Integrated Absence and Disability

Unum
08.2017 - Current

Benefits Specialist

Unum Group
04.2003 - 08.2017

Bachelor of Science - Elementary Education

Messiah University

Similar Profiles

CREATE PROFILE
Kimberly Santan