Summary
Overview
Work History
Education
Skills
Timeline
AdministrativeAssistant

Kimberly Sawyers

Administrative Assistant
Philadelphia,PA

Summary

Communicative, detail oriented Administrative Assistant with 20+ years experience delivering customer service and administrative excellence, including clerical support and public interaction. Providing up to date information to clients whilst building loyal relationships and problem solving. Highly efficient customer service skills, conflict management, data entry and office administration.

Overview

21
21
years of professional experience
4
4
years of post-secondary education

Work History

Administrative Assistant

Portfolio Associates, Inc.
Philadelphia, PA
01.2002 - 09.2022
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Answered high volume multi-line phone system, routing calls, delivering messages to staff and email inquires up to 30+ calls per day.
  • Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
  • Handled confidential and sensitive information with discretion and tact.
  • Maintained spreadsheets and databases (10K+ records) to track, analyze, and report on project productivity .
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Liaised between clients and vendors and maintained effective lines of communication.
  • Assisted with and seamlessly interacted with colleagues to plan and complete special projects of varying degrees of complexity.
  • Continually sought methods for improving daily operations, communications with clients, record keeping and data entry for increased efficiency.

Education

High School Diploma -

Parkway-Center City
Philadelphia, PA
09.1989 - 06.1992

Skills

Customer and client relations

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Timeline

Administrative Assistant

Portfolio Associates, Inc.
01.2002 - 09.2022

High School Diploma -

Parkway-Center City
09.1989 - 06.1992

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Kimberly SawyersAdministrative Assistant