Kimberly Schapmann
Thornton,CO
Summary
Accomplished Car Salesperson with a proven track record at Groove Ford, enhancing customer satisfaction and boosting sales through expert negotiation and rapport-building. Skilled in sales presentations and customer service, I excel in creating brand loyalty and driving revenue. Demonstrated leadership as Branch Supervisor at Sixt Rent A Car, optimizing team performance and inventory management. Offering strong ability to connect with customers and passion for automotive industry, eager to develop within this environment. Brings keen understanding of customer service and sales techniques, coupled with skill to learn quickly and adapt to new challenges. Ready to use and develop communication and negotiation skills in the opportune sales role.
Overview
9
9
years of professional experience
Work History
Car Salesperson
Groove Ford
06.2023 - Current
- Cultivated strong relationships with clients, resulting in numerous referrals and repeat customers.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
- Demonstrated exceptional product knowledge, allowing for personalized recommendations based on customer preferences and requirements.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
Car Salesperson
Autonation Ford
08.2020 - 06.2023
- Cultivated strong relationships with clients, resulting in numerous referrals and repeat customers.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
- Demonstrated exceptional product knowledge, allowing for personalized recommendations based on customer preferences and requirements.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
Sixt Rent A Car
Branch Supervisor
02.2016 - 08.2020
- Enhanced company revenue by upselling additional services and insurance packages to clients.
- Managed customer queries efficiently via phone calls or emails, resulting in prompt issue resolution and satisfied clientele.
- Effectively managed vehicle inventory for timely availability, ensuring a smooth rental process for customers.
- Processed payments accurately using various payment methods like cash credit cards checks ensuring hassle-free transactions for customers.
- Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
- Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
Skills
- Strong negotiation
- Building rapport
- Sales presentations
- Customer service
- Friendly and enthusiastic
- Sales and marketing
- Negotiations strength
- Aftermarket products
- Brand loyalty
Timeline
Car Salesperson
Groove Ford
06.2023 - Current
Car Salesperson
Autonation Ford
08.2020 - 06.2023
Sixt Rent A Car
Branch Supervisor
02.2016 - 08.2020
Similar Profiles
Arthur GaucinArthur Gaucin
Loaner Coordinator at Groove FordLoaner Coordinator at Groove Ford
Elke HulmeElke Hulme
Receptionist at Groove FordReceptionist at Groove Ford
Arcadious RaclawskiArcadious Raclawski
Sales Professional at Groove FordSales Professional at Groove Ford
Jasmine SixJasmine Six
Master Technical Quality Expert at AlloSourceMaster Technical Quality Expert at AlloSource
Adalana TaylorAdalana Taylor
AEMT at GMRAEMT at GMR