Kimberly Schoener
Newport News,Virginia
Summary
Well-qualified Property Manager - Licensed realtor with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
17
17
years of professional experience
Work History
Property Manager - Licensed Realtor
Re Max Prime
09.2021 - Current
- Organizing regular maintenance, repairs.
- Communicated effectively with owners, tenants, vendors.
- Completed final move-out to identify required repairs.
- Completed comparative Market Analysis ( CMA )for owners for newly marketing homes as well as for renewals for 200 homes.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicants.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
- Administered operations to handle needs of more than 150 tenants.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
Property Manager
Property Management by Garret
04.2019 - 08.2021
- Responsible for portfolio of 120 privately owned homes along with two apartment communities and multiple owners
- Responsible for make ready for move out/ move ins
- Inspection, put in request for repairs as well as estimates for owners for repairs for homes
- Process deposit charges or payment to tenant
- Renewal process with owners sending offer to discuss new year lease with out with out increase
- Tenant renewals offer along with new lease for current year
- Approval of application for new tenant.
- Preparing new leases in AppFolio for new tenants.
- Working with different vendors to turn homes for new residents
Manger
Community, S.L Nusbaum Realty Co
10.2018 - 04.2019
- Collect and post rent in property software.
- Responsible for collecting delinquent rent throughout month.
- Responsible for outreach marketing.
- Perform background checks and credit checks on all applicants.
- Work closely with maintenance staff.
- Receive and resolve resident complaints and concerns.
- Leasing apartment homes, lease signing, statement of deposit processing.
Community Manager
Abbitt Management
02.2018 - 10.2018
- Responsible for running two small communities (126 units total).
- Responsible for handling all resident’s complaints, concerns and requests daily.
- Collect and post rent in property software.
- Responsible For all renewal, Move ins, Move out process.
- Responsible for invoices coding and processing.
- Responsible for Unlawful Detainer (UD) filing.
- Mentor and train new employees.
Assistant Property Manager
The Dolben Company
03.2011 - 01.2018
- Collect and post rent in property software.
- Handle resident complaints, concerns, questions and requests daily.
- Leasing apartment homes and maintaining relationship with new and current resident.
- Perform background, reference and credit checks on all applicants.
- Responsible for all move in processing, lease signing and renewals for 202-unit property - received 100% on lease paperwork audit 5 years in row.
- Work closely with maintenance staff to coordinate vendors and make ready apart homes.
- Responsible for delinquency throughout month, posting of doors, calling and emailing all delinquent residents - making contact at least 3 times per week.
- Assisted in on site collection of rent, filling UD's and representing community in court.
- Complete weekly market surveys to help make recommendations on pricing and to keep up with trends in market.
- Responsible for local outreach and marketing.
- Responsible for invoice coding and processing.
- Assisted property manager in all daily operations of property.
Assistant Property Manager
Great Atlantic
01.2006 - 03.2011
- Handled day to day operations of variety of communities in different areas on peninsula.
- Posted rent and handled collection accounts.
- Handled resident complaints and concerns.
- Weekly marketing and outreach.
- Responsible for screening new prospective residents.
- Prospect follow-up.
- Handled all work order entry and completion.
- Completed and submitted weekly leasing report to regional manager.
- Completed VHDA paperwork and audits.
Education
High School Diploma -
Newfield High School
Selden, NY06.1995
Some College (No Degree) - Medical Assisting
Kee Business
Newport News, VASkills
- Computer office skills including normal office software (Microsoft) and specific to property management systems including billing, payments and work requests
- Working with customers (Residents) in all situations including first contact, lease agreements and default/eviction of residents
- Working with diverse staff to ensure work requests are received and processed properly and completed in timely manner to maintain high occupancy level and train and mentor new staff
- Knowledge of Virginia Real Estate Laws
- Lease Renewals
Timeline
Property Manager - Licensed Realtor
Re Max Prime
09.2021 - Current
Property Manager
Property Management by Garret
04.2019 - 08.2021
Manger
Community, S.L Nusbaum Realty Co
10.2018 - 04.2019
Community Manager
Abbitt Management
02.2018 - 10.2018
Assistant Property Manager
The Dolben Company
03.2011 - 01.2018
Assistant Property Manager
Great Atlantic
01.2006 - 03.2011
High School Diploma -
Newfield High School
Some College (No Degree) - Medical Assisting
Kee Business
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