Angelica Smith

Cleaned home from top to bottom

• Completely organize, clean and sanitize kitchen
• Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
• Dusted picture frames and wall hangings with cloth.
• Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
• Disinfected and mopped bathrooms to keep facilities sanitary and clean.
• Verified cleanliness and organization of storage areas.
• Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
• Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
• Disposed of trash and recyclables each day to avoid waste buildup.
• Used chemicals by following safety protocols and procedures to avoid burns and injuries.
• Emptied waste paper and other trash from premises and moved to appropriate receptacles.
• Returned emptied garbage receptacles to proper locations.
• Scrubbed floors with special cleaners and equipment to achieve deep clean.
• Sorted, laundered and put away various laundry items.
• Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
• Rotated linens in storerooms and replenished when supplies ran low.
• Ran special errands, including retrieving dry cleaning and making requested purchases.
• Changed bed linens and collected soiled linens for cleaning.
• Hang, cleaned and rehung draperies to maintain freshness.
• Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
• Washed and put away kitchen dishes, utensils and glassware.

• Helped resident to and from grocery stores
• Assisted David to doctors and dentist appointments
• Kept residents home in clean state
• Took care of resident's garden
• Walked resident's dogs
• Cooked him meals
• Made sure to have him take his medication

• Set up tables, chairs and other equipment
• Interact with customers and serve food
• Clean up equipment and cleaned up venues.
• Bussed and reset tables to keep dining room and work areas clean.
• Maintained clean and organized dining areas to uphold restaurant hygiene standards.
• Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
• Set positive tone for entire dining experience as first point of contact for incoming guests.
• Served food and beverages promptly with focused attention to customer needs.
• Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
• Resolved customer complaints promptly and professionally to maintain positive reputation.
• Processed orders and sent to kitchen employees for preparation.
• Displayed enthusiasm and promoted excellent service to customers
• Inspected dishes and utensils for cleanliness.
• Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
• Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
• Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.

• Answered phones
• Took reservations
• Checked-in campers
• Cashier at the gift shop on the campground
• Trained to open and close camp gift shop
• Money Handling.
• Confirmed appointments, communicated with clients, and updated client records.
• Restocked supplies and submitted purchase orders to maintain stock levels.
• Corresponded with clients through email, telephone, or postal mail.
• Responded to inquiries from callers seeking information.
• Resolved customer problems and complaints.
• Provided clerical support to company employees by copying, faxing, and filing documents.
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Answered central telephone system and directed calls accordingly.
• Maintained confidentiality of information regarding clients and company.
• Managed multiple tasks and met time-sensitive deadlines.
• Kept reception area clean and neat to give visitors a positive first impression.
• Maintained visitor logs for entering and leaving the facility for security purposes.
• Handled cash transactions and maintained sales and payments records accurately.
• Assisted with onboarding new clients and securing paperwork completion.
• Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
• Handled assignments independently with good judgment and critical thinking skills.
• Collected and distributed messages to team members and managers to support open communication and high customer service.
• Welcomed customers with friendly greetings, answered general questions, gathered the nature of the visit.
• Collected [Type] payments, processed transactions, and updated relevant records.
• Organized, maintained, and updated information in computer databases.
• Sorted, received, and distributed mail correspondence between departments and personnel.
• Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
• Routed incoming mail and messages to relevant personnel without delay.