KIMBERLY SCOTT
PATIENT ACCESS REP
Grayson,KY
Summary
Capable Patient Representative dedicated to providing superior support for patients in need of reliable information regarding insurance coverage, finance options and documentation requirements. Well-versed in scheduling and database management functions for streamlined communication and reduced correspondence backlogs. Excels at identifying client needs and concerns to improve engagement strategies and overall service. Dedicated administrative professional well-versed in communication and team building. Knowledgeable in medical terminology and scheduling. Ready to bring [Number] years of relevant work experience to your team. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
19
19
years of professional experience
Work History
Patient Access Representative
Kings Daughter Medical Center
10.2022 - Current
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
- Stayed calm under pressure to and successfully dealt with difficult situations.
- Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
- Verified patient insurance eligibility and entered patient information into system.
- Provided excellent customer service to patients and medical staff.
- Followed document protocols to safeguard confidentiality of patient records.
Patient Access Representative
Princeton Baptist Medical Center
10.2020 - 10.2022
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
- Stayed calm under pressure to and successfully dealt with difficult situations.
- Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
- Verified patient insurance eligibility and entered patient information into system.
Patient Access Representative
ST JOSEPH MT STERLING
02.2017 - 10.2020
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
- Stayed calm under pressure to and successfully dealt with difficult situations.
- Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
- Trained new staff on hospital processes and procedures.
- Verified patient insurance eligibility and entered patient information into system.
Patient Access Representative
Shelby Baptist Medical Center
04.2011 - 08.2016
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
- Stayed calm under pressure to and successfully dealt with difficult situations.
- Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
- Processed payments using cash and credit cards, maintaining accurate records of transactions.
- Followed document protocols to safeguard confidentiality of patient records.
EMT-Basic
Regional Paramedical Services
02.2005 - 04.2011
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
- Performed medical assessments, including airway management and splinting of fractures.
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
- Communicated with patients about pain, comfort, and needs during transportation and preliminary medical care.
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Utilized ambulances and other vehicles to transport patients to medical facilities.
- Responded to calls swiftly, providing life-saving interventions.
- Assessed patient conditions, maintaining calm demeanor in urgent situations.
- Responded to emergency medical calls, providing basic life support services in accordance with protocols.
Education
EMT- BASIC
Ashland Community And Technical College
Ashland, KY05.2004
High School Diploma -
East Carter County High School
Grayson, KY05.1986
Skills
- Problem-Solving
- Multitasking and Organization
- Customer Service
- HIPAA Compliance
- Registration and Admissions
- Insurance Verification
- EMR
- Medical Terminology
- Information Collection
- Patient Registration
- Eligibility Determination
- Telephone Etiquette
- Office Equipment Operation
- Attention to Detail
Timeline
Patient Access Representative
Kings Daughter Medical Center
10.2022 - Current
Patient Access Representative
Princeton Baptist Medical Center
10.2020 - 10.2022
Patient Access Representative
ST JOSEPH MT STERLING
02.2017 - 10.2020
Patient Access Representative
Shelby Baptist Medical Center
04.2011 - 08.2016
EMT-Basic
Regional Paramedical Services
02.2005 - 04.2011
EMT- BASIC
Ashland Community And Technical College
High School Diploma -
East Carter County High School
Similar Profiles
Brianna CarrBrianna Carr
Charge Registered Nurse at Kings Daughter Medical CenterCharge Registered Nurse at Kings Daughter Medical Center
KAYLIE MOOREKAYLIE MOORE
Radiology Technician Assistant at Kings Daughter Medical CenterRadiology Technician Assistant at Kings Daughter Medical Center
Morgan LeeMorgan Lee
LPN at Kings Daughter Medical CenterLPN at Kings Daughter Medical Center
Nicole FreemanNicole Freeman
Registered Nurse, Labor and Delivery at Kings Daughter Medical CenterRegistered Nurse, Labor and Delivery at Kings Daughter Medical Center
Mark BarkerMark Barker
Safety Coordinator at Collier Safety ServicesSafety Coordinator at Collier Safety Services