Proficient Office Coordinator successful at efficiently and accurately managing records and databases. Articulate communicator with natural leadership skills and team building expertise demonstrated through 10+ years of experience in office environments. History of improving processes and increasing team efficiency.
Overview
6
6
years of professional experience
Work History
Office Coordinator
Cherry Building Group
26739 Sussex Highway Seaford, DE 19973
11.2021 - Current
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving..
Ensured timely completion of projects by monitoring progress and facilitating collaboration among team members.
Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
Participated in workshops and in-service meetings to enhance personal growth and professional development.
Oversaw accurate and efficient database management and digital file storage to support operational and recordkeeping requirements.
Organized spaces, materials and catering support for internal and client-focused meetings.
Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Reconciled account files and produced monthly reports.
Maintained strict confidentiality of sensitive information, upholding the highest level of professionalism at all times.
Monitored vendor accounts and product updates to verify competitive pricing.
Reduced expenses by negotiating with vendors for lower pricing on office supplies and services.
Increased efficiency by regularly evaluating office workflows and recommending improvements as necessary.
Tracked records, filed documents and maintained communication between clients to manage office activities.
Kept high average of performance evaluations.
Implemented inventory control measures for office supplies, reducing waste while maintaining adequate stock levels.
Provided clerical support, addressing routine, and special requirements.
Organized meetings for executives and coordinated availability of conference rooms for participants.
Served as a point of contact for clients visiting the office, providing exceptional customer service that led to increased client retention rates.
Enhanced communication within the team through regular meetings and detailed reporting.
Managed supervisor itinerary and appointments and streamlined scheduling procedures.
Increased team productivity by reorganizing office supplies and protocols.
Supported executive staff members with calendar management, travel arrangements, and meeting coordination.
Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
Managed scheduling for multiple employees, ensuring optimal coverage during peak business hours.
Oversaw maintenance requests for office equipment, ensuring prompt repairs or replacements as needed to prevent downtime.
Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
Team Leader
Choptank Transport
3601 Preston Rd Preston, MD 21655
11.2017 - 11.2021
Coordinated resources effectively to meet project deadlines and achieve desired results.
Reviewed, implemented and updated company records related to team activities for future reference.
Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
Evaluated staff performance and provided coaching to address inefficiencies.
Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
Promoted high standerds through personal example to help each member understand expected behavious and standards.
Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks.
Optimized resource allocation to maximize overall team output while minimizing costs.
Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
Managed leave requests and absences and arranged covers to facilitate smooth flow of operations.
Facilitated effective decision-making processes within the group through open dialogue, active listening, and consensus-building techniques.
Supervised team members to confirm compliance with set procedures and quality requirements.
Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Educated staff on organizational mission and goals to help employees achieve success.
Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
Optimized customer experience by delivering superior services and effectively troubleshooting issues.