Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
Generic

Kimberly Seder

Summary

Positive and flexible team member that is detailed orientated and has excellent time management skills to help prioritize and manage multiple projects or tasks with a high degree of accuracy. With ten plus years of excellent communication, customer service, project management and high technical expertise as a Graphic Designer, I am looking to apply these to the POSITION HERE at COMPANY NAME HERE.

Overview

16
16
years of professional experience

Work History

Project Manager - Graphic Designer

Flag Center
02.2013 - Current
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Interacted with clients on regular basis to quickly alleviate issues and provide project updates.
  • Prioritized and multi-tasked daily job functions to meet a fast paced and deadline orientated work environment.
  • Achieved project deadlines by coordinating with contractors to manage performance.
  • Updated account information to maintain customer records by maintaining client files, creating sales quotes/orders, organized records of client interactions, and other information.
  • Handled complaints, provided appropriate solutions and alternatives within appropriate timeframes and followed up to achieve resolution.
  • Managed and maintained vendor relationships and performance to maximize profitability and achieve financial objectives.
  • Scheduled and attended meetings with clients and prospective clients as requested.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Promptly responded to existing and prospective customer requests and inquiries, offering excellent support and tailored recommendations to address needs and assisting with product selection and handling ordering functions.
  • Trained staff on POS system, interacting with customers in persons and over the phone, creating online orders, answering product questions, and daily shipping operations.
  • Ordered and maintained stock items, created purchase orders, check-in and organize incoming inventory.
  • Created marketing materials, including brochures, flyers, email blasts to brand standards.
  • Obtained approval of concepts by submitting rough drafts and mockups to management or to client.
  • Utilized Adobe Creative Suite to create high-quality graphics, illustrations and layouts.

Graphic Designer - Customer Service Assistant

Wisconsin Screen Process
03.2009 - 02.2013
  • Multi-tasked by working with customers, operating digital printer and Mimaki plotter, utilizing graphic design skills to proof and create production art files.
  • Operated Roland Digital printer, Epson Film printer, and Mimaki Plotter to create a multitude of different print products from warning labels to large format semi-truck wraps.
  • Reviewed and proofed all job orders, securing client approval prior to production.
  • Developed creative design for print materials, brochures, banners, and signs by a wide range of technical programs such as Adobe Creative Suite.
  • Worked closely with head designer to assist with Graphic Design and office tasks.
  • Actively listened to customers, handled concerns quickly and escalated major issues to head Graphic Designer.
  • Proven ability to learn quickly and adapt to new situations.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Created digital image files for use in digital and traditional printing methods.
  • Collaborated with head designers to create visually appealing graphics for range of print and digital media.
  • Skilled at working independently and collaboratively in a team environment.
  • Inspected machines and performed weekly maintenance.

Sales Associate - Graphic Designer

Data Comm Plus
05.2007 - 02.2009
  • Started as Executive/Office Assistant and advanced to Lead Customer Training Associate.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Used Graphic Design skills to developed and implemented all training program materials related to multi-line phone systems using Microsoft Office and Adobe Creative Suite.
  • Created presentation materials to support executives and sales teams to help generate new customer accounts and customer relations.
  • Used specialized software to prepare documents, reports, and set up phone systems for clients.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.

Intern - Graphic Designer

Wisconsin Screen Process
01.2008 - 05.2008
  • Greeted guests in with friendliness and professionalism.
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Edited production files created by senior artists and finished signs and banners.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Collaborated with senior Graphic Designer on various art projects and vehicle wrap installations.
  • Organized, maintained and updated information in computer databases.
  • Assisted sales team with clerical and administrative needs to maximize efficiency and team productivity.

Education

Associate of Arts - Graphic Design

Milwaukee Area Technical College
Milwaukee, WI
05.2009

Undergraduate - Graphic Design

University of Wisconsin - Milwaukee
Milwaukee, WI

Skills

  • Organized
  • Microsoft Office Suite Expertise
  • Managing Multiple Projects
  • Hard Working
  • Positive Attitude
  • Adaptable
  • Excellent Communicator
  • Client Relationships

Hobbies

My hobbies include strength training, paddleboarding, snowboarding, wake surfing, boating, and mountain biking. 

Timeline

Project Manager - Graphic Designer

Flag Center
02.2013 - Current

Graphic Designer - Customer Service Assistant

Wisconsin Screen Process
03.2009 - 02.2013

Intern - Graphic Designer

Wisconsin Screen Process
01.2008 - 05.2008

Sales Associate - Graphic Designer

Data Comm Plus
05.2007 - 02.2009

Associate of Arts - Graphic Design

Milwaukee Area Technical College

Undergraduate - Graphic Design

University of Wisconsin - Milwaukee

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Kimberly Seder