Summary
Overview
Work History
Education
Certification
Awards
Timeline
Generic

Kimberly Sharpe

Jacksonville

Summary

Guest Educator with extensive experience in various educational settings. Proven ability to design engaging lesson plans and cultivate inclusive learning environments. Track record of enhancing student participation and critical thinking skills. Demonstrated success in improving student outcomes and enriching the educational experience.

Overview

27
27
years of professional experience
1
1
Certification

Work History

Guest Educator

Kipp Bessie Coleman
11.2023 - Current
  • Maintain a safe, orderly, and respectful learning environment.
  • Manage student behavior in accordance with the school’s policies and procedures.
  • Follow lesson plans provided by the regular teacher to ensure continuity of instruction.
  • Adapt teaching methods to meet the needs of students and clarify lesson objectives.
  • Engage students in learning activities and monitor their understanding.
  • Assist students with tasks and provide guidance as needed.
  • Address questions or concerns raised by students during the lesson.
  • Take attendance and report any absences as required.
  • Supervise students during classroom activities, breaks, and transitions.
  • Communicate any issues, incidents, or updates to the regular teacher or school administration.
  • Provide feedback about the day's activities, progress, and any challenges encountered.
  • Collect and submit assignments or tests completed during the lesson.
  • Ensure the classroom is left organized and ready for the next school day.

Stylist/Manager

Artistry Hair Design
Jacksonville
01.2010 - Current

Paraprofessional

Kipp Bessie Coleman
09.2023 - 11.2023
  • Support the teacher during the regular school day and are under the direct supervision of a classroom teacher.
  • Conduct instructional exercises assigned by the teacher to support students in small groups and assist with the preparation and/or implementation of differentiated instruction.
  • Support the classroom by helping students with morning/arrival routines or dismissal routines, transitioning and supervising students at lunch or recess, and prepping materials used for instruction in the classroom.

Dean's Office Assistant

Duval County Public Schools
Jacksonville
12.2017 - 09.2022
  • Performed routine office work, maintain records, filing, receiving, sorting, typing and data entry.
  • Distribute and correspond with parents concerning student behavior.
  • Assist with mediation conflict resolution and peace treaties with students.
  • Support the classroom with arrival and dismissal routines.
  • Created a safe space for students that were struggling daily with social emotional or behavior.
  • Support staff and students by sending daily student reports concerning attendance, Covid-19 and behavior updates.

Assistant Camp Director

Household of Faith Camp H.O.M.E
Jacksonville
06.2011 - 06.2021
  • Served as a leader, role model, and educator I planned, implemented and trained the staff of the summer camp program from grade levels 2nd-8th grade.
  • In addition, I created the curriculum for the summer camp.
  • I assisted in the creation of activities, discipline policies, administrative tasks, camp and childcare procedures.
  • Was responsible for assisting and maintaining program areas, confidential documents and information, leading local off-site trips, serving as a back-up counselor and filling in as the Summer Camp Director in the event of her absence.
  • Assisted in closing & opening camp on a daily basis, including but not limited to: sign in/out procedures, payments & collections of camp dues & forms, conflict resolution/damage control with campers/parents/guardians/volunteers/others, inform parents of incidents, injuries & illnesses.
  • Additionally, I created a mentoring program The Leader In Me.
  • I was inspired to create this program back in 2018, while working at Jean Ribault High School.
  • At the school I currently serve as the Deans Office Assistant.
  • While working this position I serve daily students from 9th-12th graders who face an abundance of life challenges.
  • This is designed to help prevent unwanted behaviors, disorderly conduct, educational hinders and act as a program where students are given tools to develop healthy relationships, success in academics, how to set and achieve their goals and more.
  • Finally, within the program we discussed lesson topics such as: Think First, Be Proactive vs. Reactive, Setting Goals, Financial Literacy, Higher Learning and more.

Claim Benefit Specialist

Aetna US Healthcare Group
05.2001 - 01.2010
  • Adjudicate and process claims for a variety of plans.
  • Focus on achievement of quality and production standards.
  • Adhere to cost management guidelines to enhance customer satisfaction.
  • Seek innovative methods to improve service and create efficiency.
  • Proof entire claim submission to determine, review, or apply medical necessity, coverage benefits, discrepancies, and cost containment measures to adjudicate claim.
  • Utilize multiple systems to obtain and record claim information, perform statistical coding, data entry and data review to make claim payment decisions.
  • Identify claim cost management opportunities and refer claims if necessary for follow-up work to enhance customer satisfaction and retention.
  • Access and understand resource materials in both electronic and paper formats.
  • Communicate via system referral, by phone or through written correspondence with members, providers, other carriers, team leaders or co-workers to secure needed information.
  • Understand and achieve individual quality and productivity standards.
  • Assist team members in support of achieving team, office, region and national goals and objectives, and
  • Understand entire business process and continually seeks methods to improve member satisfaction, quality and create efficiencies.

Member Service Representative

Prudential Healthcare Group
07.1998 - 05.2001
  • Responsible for answering incoming calls for members, providers and clients.
  • Identify client and member needs by applying problem solving abilities, telephone demeanor, time management and interpersonal skills.
  • Ensuring accuracy, preciseness, of the information given to the member of provider through expert utilization of all systems available.
  • Maintain a high level of customer satisfaction through quick resolution of issues and problems presented by customers during a call.
  • Multi-tasked, detail and goal oriented, and customer focused at all times.
  • Coaching peers for benefits/claims issues, handled supervisor calls and callbacks.

Education

B.A - Healthcare Management

Edward Waters University
05-2025

Cosmetology Certification -

Florida Community College at Jacksonville
Jacksonville, FL
08.2010

A.S - Early Childhood Education

Florida Community College of Jacksonville
Jacksonville, FL
01.2008

Medical -

Sanford Brown Institute
Jacksonville, FL
01.1998

Diploma -

Jean Ribault Senior High School
Jacksonville, FL
06.1994

Certification

  • Cosmetology License, CL1214027
  • CPR, AED & Basic Aid Certified

Awards

  • Sigma Beta Delta Honors Society (Business), 04/01/25, Edward Waters University
  • Provost, Spring 24/25, Fall 24/25, Edward Waters University
  • Delta Sigma Theta Sorority, Incorporated, Spring 2025, Edward Waters University
  • Scholarship UNCF/JP Morgan, 03/01/25, Edward Waters University

Timeline

Guest Educator

Kipp Bessie Coleman
11.2023 - Current

Paraprofessional

Kipp Bessie Coleman
09.2023 - 11.2023

Dean's Office Assistant

Duval County Public Schools
12.2017 - 09.2022

Assistant Camp Director

Household of Faith Camp H.O.M.E
06.2011 - 06.2021

Stylist/Manager

Artistry Hair Design
01.2010 - Current

Claim Benefit Specialist

Aetna US Healthcare Group
05.2001 - 01.2010

Member Service Representative

Prudential Healthcare Group
07.1998 - 05.2001

B.A - Healthcare Management

Edward Waters University

Cosmetology Certification -

Florida Community College at Jacksonville

A.S - Early Childhood Education

Florida Community College of Jacksonville

Medical -

Sanford Brown Institute

Diploma -

Jean Ribault Senior High School

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