Kimberly Sheppard
Sulphur Springs
Summary
Logistics professional equipped to enhance operational efficiencies and drive team success. Proven ability to streamline processes and improve productivity. Known for fostering collaboration and adaptability in fast-paced settings. Proficient in staff management and workflow optimization.
Professional supervisor with focus on logistics and operations management, prepared to lead high-performing teams in fast-paced environments. Adept at coordinating complex tasks, ensuring timely and efficient processes, and maintaining high standards of safety and quality. Strong emphasis on team collaboration, adaptability, and achieving measurable results. Skilled in problem-solving, workflow optimization, and fostering positive work culture.
Overview
22
22
years of professional experience
Work History
Preload Supervisor, Driver
UPS United Parcel Services
Sulphur Springs, TX
10.2018 - Current
- Job Position: Next Day Air/ Small Sort, Load /Unload Presently: Driver (Service Provider)
- Duties: lifting 20 lbs. Or more, scanning all items and placed on conveyor belt before being placed on the truck for delivery or next day Which is Airport transportation, and 24 hour delivery.
- International logs before placing on the truck. Unloading truck to truck making sure all packages are cleared and placed in transporting Feeders.
- Staffing Dispatch and payroll, Operations of preload as in loading the trucks numerically, control staffing according to PPH plan.
- Data corrections, customer service, searching packages by tracking number for customers. the Whole Building, Supervising drivers, and forming routes.
- Human Resources hiring employees for seasonal periods, payroll of staffing scheduling days off, providing coverage having the ability to rearrange placement, changing lineup where package cars are placed.
- Remember Routes Location, Address, Driving with and without navigation Delivery Packages.
- 75482 (903) 885-4446
CSP Receptionist
H&R Block
Sulphur Springs, TX
01.2018 - 04.2020
- Job Duties: Customer Service Professional Assisting our tax clients with their technical, product, and general services questions.
- They also assist our tax offices by supporting the daily operations.
- Answering phone with proper greeting, filing landscapes witch are receipts for refund being file and completed.
- Confirming and Scheduling appointments Daily.
- Bookkeeping and keeping record of transactions and Drawer Deposit.
- Office equipment Supplies Stock and performing small custodial work keeping office clean and presentable.
Custodian
The Faulk Company
Fort Worth, TX
01.2017 - 01.2018
- Job Position: Custodian
- Duties: Cleaning Floors, Walls, Windows Etc. Medical Office Sanitation Cleaning using specific cleaning products, equipment, Garbage Compared.
- Assisting student to different location on school campus, BREAKFAST, and Lunch Returning unmarked belongings
- Site: Sulphur Springs Middle School Sulphur Springs, Texas 75482 (903) 335-7212
- Supervisor: Cynthia Hollison
Lead Processing Employee
Bob Evans Food INC.
Sulphur Springs, TX
10.2011 - 08.2017
- Job Duties: Usage 72% Pork Trim, 42% pork trim
- Conventional Grinding Process: Whole Hog Pre- Rigor/ All meat no fat
- These trims are use to make breakfast sausage. Each recipe that is given to produce product has a percent of each trim to use in each product.
- The Conventional Coarse grind system elevates the meat through three dumpers into a upward moving Auger on to a conveyor belt into the wolf king travel through a pivot Auger into the Dominator Grind for fine grind or coarse grind which spices and water are added for the recipe.
- Product is place in the cooling area for binding and correct temp to run on the production lines in all area and Food Service Stocking.
- Cook Line #1 Ve mag Riser, Super chill process patties and Retail Links, skinless links.
- Cook Line #2 Allen Bradley Former (Tomahawk) for fine grind products to form all shapes of breakfast patties. And etc.
Call Center Clerk
Direct TV Telecommunication
Los Angeles, CA
01.2004 - 01.2010
- Duties: Strong Customer Service, High Call Volume scheduling appointments for Installations, soft Credit checks upon customers on programming and pricing.
- Up scaling offering the best deals and for TV programs that are extra and seasonal.
- Helping customer with tech support, solving issues and assuring customer security.
- Billing and payment services. Credit/ Debit cards, Check By phone, and COD only required if extra services are provided during Installation.
Education
Associate of Science - Funeral Directory
Cypress College
Cypress, CA06-2006
Skills
- Fast Learner, Self Motivated driven hard worker, Work well with others dependable and Multi task Expert
- Machine Operational Skills Conventional Coarse Grind Amer Bowl Chopper Dominator Fine Grinder Allen Bradley Former Vemag Riser
- Administration Skills: Wpm: 50- 60 10 Key by Touch Data entry/ Filing Alphabetical / Numerical Microsoft Office Suite Open Office Suite 412 Open Office Impress, Math, Writer, Calc, Base, Draw Excel/ Spreadsheet PowerPoint Word
- Emailing/ Memo Training log Oracle Payroll Bartender label programming Forklift certified LOTO- Certified Housekeeping/ Laundry Equivalent Message Taking/ Phone handling Food Handling Certified TABC Certified Basic Math
Timeline
Preload Supervisor, Driver
UPS United Parcel Services
10.2018 - Current
CSP Receptionist
H&R Block
01.2018 - 04.2020
Custodian
The Faulk Company
01.2017 - 01.2018
Lead Processing Employee
Bob Evans Food INC.
10.2011 - 08.2017
Call Center Clerk
Direct TV Telecommunication
01.2004 - 01.2010
Associate of Science - Funeral Directory
Cypress College