Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kimberly Shipley

Richmond,IN

Summary

Motivated professional experienced in database and CRM process management and integrity. A self-starter with exceptional attention to detail, communication and problem-solving skills, as well as a strong ability to collaborate and build relationships. Proven track record of juggling multiple priorities to support teams and achieve organizational objectives.

Overview

9
9
years of professional experience

Work History

PLACEMENT COORDINATOR

Girl Scouts of Central Indiana
01.2018 - Current
  • Provide a positive customer experience through email, phone, and web.
  • Maintain data integrity.
  • Search for troop placement to ensure the girl gains maximum benefit from the Girl Scout experience.
  • Conducted regular follow-ups with placed volunteers to ensure ongoing success in their new roles while addressing any concerns promptly.
  • Facilitated onboarding processes for new volunteers, leading to seamless transitions into their respective roles within Girl Scouts.
  • Improved data accuracy within applicant tracking systems through regular audits, reducing errors and increasing overall system reliability.

DRILL AND DANCE TEAM DIRECTOR

Richmond High School
08.2018 - Current
  • Resolved conflicts within teams efficiently using mediation techniques where required.
  • Create a yearly schedule which includes rehearsals, performances, and other events.
  • Organize the end of the year dance recital.
  • Order appropriate dance gear and uniforms.
  • Create an environment where kids feel safe and can grow as dancers and young adults.
  • Managed budgeting process for allocating resources effectively.
  • Encouraged team members to take initiative in problem solving activities.
  • Increased team retention through open communication, recognition of achievements, and fostering a positive team environment.

STORE MANAGER

Alfred Angelo Bridal
05.2016 - 07.2017
  • Provided leadership and motivation to team members to increase productivity and efficiency within the store.
  • Trained staff on proper cash handling procedures including daily deposits, credit card payments, and end-of-day reconciliation of register funds.
  • Interviewed and hired prospective employees according to team needs.
  • Solved problems and resolved conflicts for team members and customers.
  • Mentored new employees on store policies and procedures while providing guidance and support in their roles.
  • Created weekly work schedules to meet staffing needs while controlling labor costs.

Education

BACHELOR OF ARTS (B.A.) - PSYCHOLOGY

Earlham College
Richmond, Indiana
05.2007

Skills

  • Individual Trainings
  • Team Support
  • Issue Resolution
  • Deadline management
  • Task delegation
  • Problem-solving
  • Attention to detail
  • Work Planning and Prioritization
  • Coaching and mentoring

Timeline

DRILL AND DANCE TEAM DIRECTOR

Richmond High School
08.2018 - Current

PLACEMENT COORDINATOR

Girl Scouts of Central Indiana
01.2018 - Current

STORE MANAGER

Alfred Angelo Bridal
05.2016 - 07.2017

BACHELOR OF ARTS (B.A.) - PSYCHOLOGY

Earlham College

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