Kimberly Short
Coppell,TX
Summary
Strategic-thinking individual experienced in turning low-performing organizations into top revenue producers. Offering engaging and pleasant personality with expertise improving customer relationships. Strategic-thinking Business Development Manager with history of transforming inefficient, underperforming operations into successful enterprises. Accomplished communicator with talent for building over-achieving teams. Dedicated to continuous improvement and achieving market-leading results.
Overview
16
16
years of professional experience
Work History
Business Development Manager
James Wood Motors
01.2023 - Current
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
- Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
- Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
- Generated new business with marketing initiatives and strategic plans.
- Represented company and promoted products at conferences and industry events.
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Performed client research and identified opportunities for account growth, account penetration and market expansion.
- Delivered compelling sales presentations to prospective clients, highlighting the unique value proposition of our products and services.
- Conducted comprehensive market research and analysis to identify emerging trends and potential areas of expansion.
- Monitored market trends and competitor activities to identify areas of potential opportunity.
- Enhanced the company''s profitability by identifying and eliminating inefficiencies in existing business processes.
- Kept meticulous client notes and updated account information in company databases.
- Consistently met or exceeded monthly quotas through diligent prospecting efforts, relentless follow-up activities, and expert negotiation skills.
Pre-Owned Internet Director
Huffines Chrysler Jeep Dodge
02.2014 - 01.2023
- Hired and directed teams to achieve daily and long-term operations and business goals.
- Worked closely with organizational leadership and board of directors to strategically affect operational direction.
- Managed daily incoming leads from multiple sources, and managed to follow up in regards to those leads.
- Monitored office workflow and administrative processes to keep operations running smoothly.
- Delegated assignments based on plans, project needs and knowledge of individual team members.
- Provided documentation of processes to comply with regulations and company policies.
- Collaborated with management and fellow supervisors to organize operations and achieve demanding schedule targets.
Business Development Director
Huffines Chevrolet
08.2016 - 02.2018
- Completed hot/cold calling on generated sales leads provided.
- Researched and identified opportunities for training among call representatives.
- Analyzed market trends and customer needs to identify new business development opportunities.
- Kept meticulous client notes in [Software] customer relationship management application.
- Consistently exceeded quotas through penetration of new and pre-owned sales.
- Collaborated with sales and marketing departments to support business objectives and client acquisition.
- Completed and submitted monthly and yearly reports to support executive decision making.
- Provided market feedback to company leaders regarding competitive offerings, prospect needs, and product development ideas.
- Collaborated with marketing department to maintain proper branding.
- Developed training plans and performance improvement plans to address skill set gaps.
- Built relationships with customers and community to establish long-term business growth.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Coordinated staff sales meetings to discuss developmental strategy, best practices and process improvements.
- Monitored sales team performance, analyzed sales data and reported information to area managers.
Business Development Associate
Renee Isip Toyota
06.2008 - 01.2014
- Enhanced sales techniques and marketing plans to strengthen business development efforts.
- Developed business pipeline using cold and warm techniques.
- Maintained extensive knowledge of company products and services to provide top-notch expertise to customers.
- Referred customers to specialized selling teams to build long term trust.
- Used E-Leads, and Vinsolutions to handle current portfolio and prospective leads.
- Sought out and engaged with customers to drive sales and service using suggestive selling.
Education
Bachelor of Science - Criminalistics And Criminal Science
Strayer University
Washington, DCAssociate of Science - Healthcare Business Management
College of Health Care Professionals
05.2020
High School Diploma -
Krum High School
Krum, TX05.2008
Skills
- Charismatic Leader
- Strategic Planning
- External and Public Relations
- People Management
- Organizational Development
- Innovation and Creativity
- Administrative Support
- Dispute Mediation
- Verbal and Written Communication
- Customer Service
- Sales Trends
- POS System Operations
- Teamwork and Collaboration
- Customer Needs Assessment
- Product Recommendations
- Sales Goal Attainment
- Upselling Techniques
- Sales Expertise
- Sales Generation
- Upselling Products and Services
- Quotas and Goals
- Retail Knowledge
- Answering Customer Questions
- Sales Leadership
- Commission Sales
- Sales Communications
- Productivity Maximization
- Team Leadership
- Business development and planning
- Negotiations
- Relationship building and management
- Account Management
- Issue Resolution
- Pipeline Development
- Database Management
- Campaign Management
Timeline
Business Development Manager
James Wood Motors
01.2023 - Current
Business Development Director
Huffines Chevrolet
08.2016 - 02.2018
Pre-Owned Internet Director
Huffines Chrysler Jeep Dodge
02.2014 - 01.2023
Business Development Associate
Renee Isip Toyota
06.2008 - 01.2014
Bachelor of Science - Criminalistics And Criminal Science
Strayer University
Associate of Science - Healthcare Business Management
College of Health Care Professionals
High School Diploma -
Krum High School
Similar Profiles
Jacques D. WhiteJacques D. White
Automotive Body Technician at James Wood AutoparkAutomotive Body Technician at James Wood Autopark
Trent PollardTrent Pollard
VEHICLE DELIVERY ASSISTANT at JAMES WOOD CHEVROLETVEHICLE DELIVERY ASSISTANT at JAMES WOOD CHEVROLET
James HrybinczakJames Hrybinczak
Handy Person at Wood Worker JamesHandy Person at Wood Worker James
Jermaine ThomasJermaine Thomas
Delivery Driver at DoorDashDelivery Driver at DoorDash
Brent Beckum JrBrent Beckum Jr
Frozen Food Clerk at Sprouts Farmers Market Inc, GroceryFrozen Food Clerk at Sprouts Farmers Market Inc, Grocery