Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kimberly Shoupe

Zephyrhills,Florida

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

35
35
years of professional experience

Work History

Real Estate Broker Assistant

Theresa S. Kelly, PA
Dade City, FL
01.2013 - Current
  • Restocked supplies and submitted purchase orders to maintain stock levels.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Executed record filing system to improve document organization and management.
  • Monitored office calendars to plan meetings, activities and travel to maximize productivity.
  • Received and sorted incoming mail and packages to record, dispatch or distribute to correct recipient.
  • Leveraged accounting software to manage expenses and keep track of finances.
  • Responded to inquiries from callers seeking information.
  • Paid office bills
  • Made Bank Deposits
  • Submitted invoices for reimbursement
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Worked with title company from start to finish of closing.
  • Reach search public records for information.
  • Coordinated appointments to show marketed properties.
  • Maintained efficient office operations by handling errands and administrative functions.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Interacted with vendors to purchase and set up equipment and services.
  • Arranged for inspections and surveys of sold properties.

Small Business Owner

Roto-Rooter
Dade City, FL
03.1994 - 01.2013
  • Oversaw business budget planning and administration, accounting functions, purchasing and bi-weekly payroll to handle financial needs.
  • Used business software packages to maintain files and administrative records.
  • Drafted invoices for completed work.
  • Interacted well with customers to build connections and nurture relationships.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Maintained computer and physical filing systems.
  • Sourced vendors for special project needs and negotiated contracts.
  • Ordered office supplies and maintained supplier contacts in database.
  • Confirmed appointments, communicated with clients and updated client records.
  • Corresponded with clients through email, telephone or postal mail.
  • Provided callers with address, directions, company website and related information.
  • Responded to inquiries from callers seeking information.
  • Provided clerical support to company employees by copying, faxing and filing documents.

Office Associate

Kmart
ZEPHYRHILLS, FL
08.1988 - 02.1994
  • Followed company policies, procedures and practices for accurate recordkeeping and loss prevention.
  • Balanced safe, prepared tills and prepared register bags for next sales date.
  • Verified cash flow and electronic transactions from credit card system to balance registers.
  • Prepared bank deposits.
  • Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
  • Entered invoices requiring payment and disbursed amounts via check, electronic transfer or bank draft.

Education

High School Diploma -

Zephyrhills High School
Zephyrhills, FL
06.1988

Skills

  • Invoice Preparation
  • Clerical Support
  • Verbal and Written Communication
  • Commission Processing
  • Client Signature Obtainment
  • Microsoft Office
  • Property File Preparation
  • Customer Contact
  • Record Sorting and Filing
  • Cash Handling
  • Filing
  • Electronic Filing System
  • Document Typing
  • Administrative Procedures

Timeline

Real Estate Broker Assistant

Theresa S. Kelly, PA
01.2013 - Current

Small Business Owner

Roto-Rooter
03.1994 - 01.2013

Office Associate

Kmart
08.1988 - 02.1994

High School Diploma -

Zephyrhills High School

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Kimberly Shoupe