Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kimberly Shows

Magee,Mississippi

Summary

Proven track record in enhancing guest satisfaction and streamlining operations, as demonstrated at Quality Inn Hotel. Skilled in guest relations and efficient housekeeping, including chemical handling and laundry management. Excelled in multitasking and prioritizing tasks, significantly improving team efficiency. Upholds high work ethic and integrity, ensuring top-notch customer assistance.

Overview

9
9
years of professional experience

Work History

Cashier

Dollar Tree
12.2023 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

Housekeeping Room Attendant

Best Western Hotel
03.2019 - 10.2020
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
  • Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
  • Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
  • Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
  • Maintained a professional demeanor and appearance, following hotel policies regarding uniform and grooming standards.
  • Operated wet-vacuums, buffing machines, vacuums and upholstery cleaners to clean rugs, carpets, and upholstered furniture.

Housekeeping Supervisor

Quality Inn Hotel
01.2015 - 03.2019
  • Conducted regular room inspections to verify compliance with housekeeping standards.
  • Placed orders for housekeeping supplies and guest toiletries.
  • Communicated repair needs to maintenance staff.
  • Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
  • Managed laundry sorting, washing, drying, and ironing.
  • Optimized workflow by regularly assessing employee performance and reallocating resources as needed, maximizing team efficiency.

Education

GED -

Magee High School
Magee, MS
05.1993

Skills

  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Dusting furniture
  • Vacuuming and sweeping
  • Guest Relations
  • Cleaning bathrooms
  • Waste disposal
  • Sorting and washing laundry
  • Chemical Handling
  • Bathroom maintenance
  • Multitasking and Prioritizing

Timeline

Cashier

Dollar Tree
12.2023 - Current

Housekeeping Room Attendant

Best Western Hotel
03.2019 - 10.2020

Housekeeping Supervisor

Quality Inn Hotel
01.2015 - 03.2019

GED -

Magee High School

Similar Profiles

CREATE PROFILE
Kimberly Shows