Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kimberly Sidenbender

Grand Forks,ND

Summary

Dynamic customer service professional with a positive attitude and a valid driver's license, recognized for enhancing customer satisfaction. Proven teamwork and attention to detail led to efficient operations in fast-paced environments, ensuring high-quality service and adherence to safety standards.

Overview

6
6
years of professional experience

Work History

Customer Service Delivery Driver

Kroger
04.2024 - 05.2025
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Communicated with dispatchers to stay informed of changes to routes and delivery schedules.

Food Service Worker

SeaWorld Parks & Resorts
06.2023 - 02.2024
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Maintained safety standards by properly handling food and adhering to sanitation guidelines.

Food and Beverage Associate

Walt Disney World's Epcot
10.2021 - 11.2022
  • Ensured all service areas were consistently well-stocked, clean, and properly organized to meet the demands of peak dining periods.
  • Collaborated with team members to ensure smooth operations during peak hours, minimizing wait times for guests.
  • Maintained strict adherence to food safety guidelines, ensuring a safe dining environment for all guests.
  • Participated in regular team meetings focused on refining service strategies.

Car Wash Attendant

Sweetwater Car Wash
08.2019 - 10.2021
  • Greeted customers and assessed needs to recommend suitable car wash services.
  • Developed strong time-management skills by managing multiple tasks simultaneously without sacrificing service quality.
  • Assisted customers with inquiries about available services or pricing options, guiding them toward appropriate selections based on their needs.
  • Achieved customer satisfaction by providing high-quality professional service.

Education

Crest High School
Shelby, NC

Skills

  • Positive attitude
  • Customer service
  • Valid Driver's license
  • Teamwork and collaboration
  • Dependable and reliable
  • Safe driver training
  • Attention to detail

Timeline

Customer Service Delivery Driver

Kroger
04.2024 - 05.2025

Food Service Worker

SeaWorld Parks & Resorts
06.2023 - 02.2024

Food and Beverage Associate

Walt Disney World's Epcot
10.2021 - 11.2022

Car Wash Attendant

Sweetwater Car Wash
08.2019 - 10.2021

Crest High School

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