Kimberly Sieber
La Grande,OR
Summary
Accomplished professional with a proven track record at Grande Ronde Retirement Residence, excelling in staff management and organization skills. Demonstrated ability to enhance operational efficiency and customer satisfaction. Skilled in multi-line telephone systems and adept at fostering team collaboration. Successfully recruited and trained staff, ensuring compliance with health standards and improving resident care quality.
Overview
7
7
years of professional experience
Work History
Receptionist
Mountain Valley Therapy
La Grande, OR
09.2021 - Current
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Responded to inquiries from internal staff members regarding office operations.
- Ensured that all necessary forms were completed accurately prior to submitting them for processing.
- Greeted customers, answered general questions and directed to appropriate locations.
- Maintained an organized filing system of confidential client information in accordance with company policy.
- Greeted and directed visitors to appropriate personnel and answered large number of calls and emails daily.
- Greeted visitors and provided them with assistance.
Resident Care Coordinator
Grande Ronde Retirement Residence
La Grande, OR
02.2018 - 09.2021
- Encouraged socialization among residents through various recreational activities.
- Assessed residents' health status, functional abilities, and need for assistance.
- Dressed, groomed and fed patients with limited physical abilities to support basic needs.
- Assisted residents with daily living activities as designated in care plans.
- Ran errands for clients and drove to appointments to maintain wellness and support daily living needs.
- Built work schedules and staff assignments, taking workload, space and equipment availability into consideration.
- Ensured compliance with safety protocols, infection control procedures, and other policies and regulations.
- Monitored infection control procedures to verify facility-wide health and safety.
- Conducted regular rounds of the facility to ensure quality of care standards were met.
- Organized and administered medications on schedules to alleviate symptoms and improve quality of life.
- Recruited, hired and trained new medical and facility staff.
- Aided residents with ambulation and use of walkers, canes and wheelchairs.
- Maintained confidentiality of all resident information according to HIPAA regulations.
Education
High School Diploma -
Escalante High School
Tierra Amarilla, NM06-1998
Skills
- Scheduling
- Bookkeeping
- Multi-line telephone skills
- Staff management
- Travel coordination
- Security
- Organization skills
Timeline
Receptionist
Mountain Valley Therapy
09.2021 - Current
Resident Care Coordinator
Grande Ronde Retirement Residence
02.2018 - 09.2021
High School Diploma -
Escalante High School
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