Kimberly Sienkiewicz

• Processed prescription orders accurately and efficiently for diverse customer needs.
• Managed inventory levels to ensure availability of medications and supplies.
• Assisted pharmacists in preparing medications and verifying prescriptions.
• Educated customers on medication usage, potential side effects, and interactions.
• Operated pharmacy software for prescription management and patient records.
• Collaborated with healthcare professionals to resolve medication-related issues.
• Maintained a clean and organized pharmacy environment for optimal workflow.
• Trained new pharmacy staff on procedures and customer service standards.
• Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
• Teamed with peers, technicians and pharmacists to prioritize and complete orders.
• Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
• Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems.
• Managed filing of prescriptions, both electronically and manually.
• Checked expiration dates on medications to ensure that only unexpired products were dispensed.
• Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
• Restocked shelves with new supplies of medications as needed.
• Resolved customer complaints in a timely manner while maintaining professionalism at all times.
• Assisted in training new employees on pharmacy procedures.
• Organized work areas so that everything was easily accessible when needed.
• Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
• Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
• Received payment from customers and processed credit card transactions when necessary.
• Verified prescriptions and drug labels, documents and packages.
• Interpreted and processed medication orders under supervision of pharmacist.
• Kept accurate records of controlled substances received and dispensed in accordance with DEA regulations.
• Provided customer service to patients by answering questions about medications and health-related topics.
• Prepared prescription transfers to other pharmacies.
• Liaised with pharmacist to measure and prepare medication doses and packaging and label prescriptions.
• Transmitted claims to insurance companies for payment and reconciled EOBs.
• Collaborated with other healthcare professionals such as nurses or physicians regarding drug therapies or treatments for patients.
• Flagged potential side effects and allergies to prescribed medications for patients.
• Assisted pharmacists in filling prescriptions accurately and efficiently.
• Collaborated with other healthcare professionals to ensure optimal patient care.
• Supported pharmacy operations by answering phone calls and directing queries appropriately.

• Supervised cashier team to ensure efficient customer transactions.
• Trained new cashiers on register operations and customer service protocols.
• Managed cash drawer accuracy and reconciled discrepancies daily.

Made Schedules

Answered customer questions

Directed Cart Crew