Organized professional adept at coordinating and managing appointment schedules with precision. Known for enhancing operational efficiency and fostering collaborative team environment. Reliable and adaptable, with strong communication skills and proactive approach to problem-solving
Overview
10
10
years of professional experience
Work History
Library Coordinator
Oregon Department of Corrections
05.2021 - 03.2025
Managed a team of library staff, fostering a collaborative work environment and promoting professional growth.
Attended professional development opportunities, encouraging continuous learning and growth.
Collaborated with other Library Coordinators on projects, integrating library resources.
Oversaw annual performance evaluations of library staff, providing constructive feedback to promote ongoing success in their positions.
Streamlined library processes by implementing an efficient cataloging system, improving overall accessibility for patrons.
Instituted policies on lending periods, late fees, or replacement charges which ensured fair treatment among all patrons while encouraging responsible borrowing habits.
Maintained an organized physical space within the library facility by overseeing proper shelving techniques and adherence to layout standards.
Organized library catalog, supplies, equipment and records.
Resolved patrons' complaints tactfully and professionally.
Greeted patrons warmly and offered to assist with issues or needs.
Maintained equipment in good working order for library use.
Oversaw media, catalog and instructional areas.
Restored order in face of conflicts between patrons regarding policies, services and resource use.
Improved library operations by hiring staff, leading training and motivating strong performance.
Set up appointments with Attorneys according to schedule availability.
Work Based Education Secretarial Assistant
Treasure Valley Community College
11.2014 - 05.2021
Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
Worked closely with management to provide effective assistance for specific aspects of business operations.
Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
Assisted in preparing timely and accurate reports for management decision-making purposes.
Maintained a well-organized filing system for easy document retrieval, improving overall productivity.
Generated reports and typed letters in Word and prepared PowerPoint presentations.
Handled sensitive information with discretion, maintaining strict confidentiality at all times.
Demonstrated strong multitasking abilities while prioritizing tasks according to deadlines and importance levels.
Executed record filing system to improve document organization and management.
Correctional Lieutenant/Sergeant/Corporal/Officer at Oregon Department of CorrectionsCorrectional Lieutenant/Sergeant/Corporal/Officer at Oregon Department of Corrections