KIMBERLY SINCLAIR

Arranged examination rooms for patient visits. Provided patient care/customer service. Obtained patient history, chief complaints, vital signs, and observed and reported signs and symptoms. Administered medications, performed breathing test, walk test and scheduling scans, as directed by a physician. Collaborated with the nursing staff to deliver the best quality care possible. Followed care plan objectives and updated patient records and files.

• Managed the front office, directing parents and students to various locations within the school and making administrators aware of visitors when necessary
• Managed the phone line system, including answering, screening, and forwarding calls
• Provided customer service excellence by answering questions, resolving issues, and accurately scheduling appointments and meetings
• Verified identification of visitors, issuing visitor passes and entering their information into the system
• Covered as a substitute teacher for various classes when teachers were out, providing assignments to students and update teachers.

• Arranged examination rooms for patient visits
• Provided patient care/customer service
• Obtained patient history, chief complaints, vital signs, and observed and reported signs and symptoms
• Administered medications, performed venipuncture and non-intravenous injections, as directed by a physician
• Collaborated with the nursing staff to deliver the best quality care possible
• Followed care plan objectives and updated patient records and files.

• Administered medications, recorded vital signs, readied exam rooms, and observed symptoms and complaints from patients
• Administered venipuncture and non-intravenous injections as directed by a physician
• Assisted with scheduling and billing
• Worked in both the front office and back office
• Worked cross-functionally in other departments, including Neurology, Pediatrics, Gynecology, Obstetrics, and Orthopedics.

Organized work areas so that everything was easily accessible when needed. Provided education materials about medications to patients upon request. Monitored inventory levels of commonly used drugs and placed orders when necessary. Verified accuracy of medication labels before they were dispensed to customers. Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system. Assisted pharmacists in filling prescriptions accurately and efficiently. Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.