Summary
Overview
Work History
Education
Skills
Timeline
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Kimberly Skirvin

Glencoe,KY

Summary

I am an energetic, dedicated worker looking for an entry-level position, I can apply my skills.

Overview

22
22
years of professional experience

Work History

Recruiter/ Account Manager

Crown Staffing
11.2019 - Current
  • Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
  • Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
  • Built strong relationships with internal and external candidates to ensure an excellent hiring experience.
  • Provided exceptional customer service to both candidates and clients, fostering long-term partnerships.
  • Studied job descriptions and qualifications to determine applicant requirements.
  • Trained junior recruiters on best practices, contributing to overall team success and improved efficiency.
  • Increased candidate placements by developing and maintaining relationships with clients and candidates.

Receptionist

Staffinders Inc.
12.2017 - 11.2019
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Responded to inquiries from callers seeking information.
  • Answered central telephone system and directed calls accordingly.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Corresponded with clients through email, telephone, or postal mail.
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
  • Restocked supplies and submitted purchase orders to maintain stock levels.
  • Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
  • Assisted with onboarding new clients and securing paperwork completion.
  • Maintained visitor log for entering and leaving facility for security purposes.
  • Assisted in the onboarding of new employees by preparing orientation materials and providing guidance on company policies.
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Organized, maintained and updated information in computer databases.
  • Sorted, received, and distributed mail correspondence between departments and personnel.

Bar Manager

Reds Tavern
08.2002 - 12.2017
  • Closed out cash register and prepared cashier report at close of business.
  • Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
  • Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
  • Mentored and trained staff members to ensure exceptional customer service standards.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Maximized customer service by training staff, overseeing operations, and resolving issues.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Handled conflict resolution among staff members promptly and professionally, maintaining a positive work environment.
  • Streamlined inventory management for optimal stock levels and reduced waste.
  • Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
  • Developed strong relationships with suppliers, negotiating favorable terms and pricing.
  • Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.
  • Increased revenue with creative marketing initiatives and promotional events.
  • Managed financial aspects of the business, including budgeting, forecasting, and reporting.
  • Improved customer service rankings by resolving issues quickly and accurately.
  • Boosted customer satisfaction by implementing innovative bar management strategies.
  • Coordinated themed nights attracting different demographics expanding overall clientele.
  • Consulted with managers to organize special events and promotions.
  • Organized charity events at the venue which garnered positive press coverage while supporting social causes.
  • Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
  • Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
  • Purchased food and cultivated strong vendor relationships.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
  • Bank deposits
  • Handled all receiving and payouts.


Education

GED -

Kenton Conty Adult Education Center
Kenton Ky
09.1986

Skills

  • Candidate Screening
  • Administrative Skills
  • Recruiting and Sourcing
  • Team Collaboration
  • Time Management
  • New Hire Training
  • Administrative Support
  • Training and Onboarding
  • New hire paperwork processing
  • Recruitment
  • New hire orientations
  • Pre-screening candidates
  • Client Relationship Management
  • Background checking
  • Candidate Sourcing
  • Self-Motivated Work Ethic
  • Background Checks
  • Candidate and client relations
  • Cold-calling
  • Pre-Employment Screening
  • Outbound Calling
  • Employment Verification
  • Confidentiality handling
  • Customer Service
  • Reliable
  • Responsible
  • Inventory Control
  • Data Entry

Timeline

Recruiter/ Account Manager

Crown Staffing
11.2019 - Current

Receptionist

Staffinders Inc.
12.2017 - 11.2019

Bar Manager

Reds Tavern
08.2002 - 12.2017

GED -

Kenton Conty Adult Education Center

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Kimberly Skirvin