Kimberly Sleeman
Gearhart,OR
Summary
Accomplished Office Manager with a proven track record at House of Six Cats, enhancing operational efficiency and confidentiality. Expert in regulatory compliance and problem-solving, significantly improving document processing accuracy. Demonstrates exceptional manual dexterity and customer service, fostering increased productivity and client loyalty. I am seeking and looking to maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
23
23
years of professional experience
Work History
Office Manager
House of Six Cats
06.2008 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
Mail Sorter/Customer Service Cashier
Ralph Bode
02.2022 - 04.2024
- Reduced delivery errors by accurately categorizing and labeling outgoing mail.
- Maintained a clean and organized work environment for optimal sorting efficiency.
- Collaborated with team members to ensure timely processing of high-volume mail shipments.
- Received and sorted incoming mail, ensuring accurate delivery to intended recipients.
- Expedited urgent mail deliveries by prioritizing time-sensitive items during the sorting process.
- Demonstrated attention to detail when identifying discrepancies or inconsistencies within mailing addresses, resolving issues promptly before dispatching items for delivery.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Handled cash with high accuracy and took care to check bills for fraud.
- Performed cash, card and check transactions to complete customer purchases.
- Maintained awareness of surroundings and secured cash to minimize loss potential.
- Developed and managed relationships with customers to increase customer loyalty.
Parking Ticker Processor
Data Innovations
05.2008 - 09.2008
- Streamlined processing procedures by identifying inefficiencies and implementing improvements.
- Increased productivity by effectively managing workload and prioritizing tasks.
- Reduced errors with meticulous attention to detail and thorough review of documentation.
- Enhanced team collaboration, sharing best practices for efficient processing techniques.
- Provided outstanding customer service by promptly addressing inquiries and resolving issues.
- Developed expertise in various processing systems for increased efficiency and accuracy.
- Mastered industry-specific software tools to expedite data entry tasks and reduce manual input errors.
- Assisted colleagues as needed, fostering a positive work environment based on teamwork and mutual supportiveness.
Document Processor
Hospital Baby Portraits
03.2002 - 02.2007
- Managed multiple priorities effectively, often working on several projects simultaneously while meeting all deadlines.
- Conducted thorough quality checks on completed documents, maintaining an exceptional level of accuracy and attention to detail.
- Maintained strict confidentiality when handling sensitive information, adhering to company policies and regulations at all times.
- Streamlined workflow for faster document processing, leading to improved productivity and time management.
- Accurately processed a high volume of documents within strict deadlines, ensuring timely delivery to clients.
- Assisted with document troubleshooting and recovery of corrupt documents and files.
- Adapted quickly to new software programs introduced into the workplace, minimizing disruption to existing workflows.
- Trained new employees on company-specific procedures and software, increasing their proficiency in document processing tasks.
- Coordinated with other departments as needed for cross-functional tasks such as data entry or report generation.
Education
Bachelor of Science - Computer And Information Systems Security
Westwood College - Denver North
Denver, CO03.2012
Skills
- Distribution Services
- Post Office Operations
- Handling and Sorting Mail
- Postal Regulations Knowledge
- Regulatory Compliance
- Retail Sales
- Fee Collection
- Reading Comprehension
- Problem-Solving Skills
- Accuracy and Precision
- Continuous Improvement
- Manual Dexterity
Timeline
Mail Sorter/Customer Service Cashier
Ralph Bode
02.2022 - 04.2024
Office Manager
House of Six Cats
06.2008 - Current
Parking Ticker Processor
Data Innovations
05.2008 - 09.2008
Document Processor
Hospital Baby Portraits
03.2002 - 02.2007
Bachelor of Science - Computer And Information Systems Security
Westwood College - Denver North
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