Kimberly Smiley
No experience
Brookneal,VA
Summary
Highly-qualified Sales Assistant with expertise in store opening and closing procedures, money handling and merchandising. Manages tasks with accuracy and great time management abilities. Smoothly monitors security and serves diverse customer needs.
Overview
2026
2026
years of professional experience
Work History
Sales Help
Auto Zone Auto Parts
Farmville , VA
06.2025 - Current
- Performed regular price checks to ensure competitive pricing.
- Informed customers about current promotions and discounts.
- Adhered to all company policies and procedures regarding safety regulations, security measures, attendance policies.
- Processed orders accurately and efficiently using a POS system.
- Organized stockroom shelves, racks and bins according to store layout and product categories.
- Greeted customers and provided assistance with product selection.
- Replenished merchandise on shelves as needed throughout the day.
- Performed cashier duties such as scanning items, processing payments, and issuing receipts or change due.
- Managed cash register transactions accurately and efficiently.
- Attended staff meetings to discuss new products or changes in store policy or procedure.
- Resolved customer complaints in a timely manner.
- Used point-of-sale systems to track inventory levels and properly restock shelves.
- Assisted in creating displays to promote products.
- Ensured that all promotional materials were properly displayed in their designated areas.
- Provided excellent customer service to clients in person and over the phone.
- Accepted and completed cash, check and credit card payments.
- Met with customers to offer assistance with selecting merchandise, finding accessories and completing purchases.
- Monitored stock levels to facilitate restocking and replenishment of shelves.
- Helped customers find specific products, answered questions, and offered product advice.
- Built and maintained relationships with peers and upper management to drive team success.
- Utilized CRM systems to track customer interactions and sales opportunities.
- Used computer system to retrieve customer information, part number inventory and status of purchase orders.
- Answered incoming telephone calls to provide store, products and services information.
- Processed transactions quickly and accurately, maintaining a balanced cash drawer.
- Handled customer complaints and issues, resolving them efficiently to maintain positive relationships.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Managed daily sales floor operations, ensuring optimal customer service and satisfaction.
- Fostered relationships with customers to expand customer base and retain business.
- Assisted customers in locating products, providing detailed information and recommendations.
- Organized store by returning merchandise to proper areas and restocked displays.
- Cleaned shelves, counters and tables to maintain organized store.
- Placed special orders or called other stores to find desired items.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Bagged or packaged purchases and wrapped gifts.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Answered store and merchandise questions and led customers to wanted items.
- Prepared merchandise for purchase or rental.
- Recommended, selected and located merchandise based on customer desires.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Maintained records related to sales for store management.
- Greeted customers to determine wants or needs.
- Computed purchases and received and processed cash or credit payment.
- Ticketed, arranged and displayed merchandise to promote sales.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Analyzed sales data to identify trends and adjust sales strategies accordingly.
- Described merchandise and explained use, operation and care.
Sales Help
Auto Zone Auto Parts
Farmville, VA
- Current
Education
High School Diploma -
Norview High School
Norfolk, VA06-1979
Skills
- Point-of-sale systems
- Customer relationship management
- Sales data analysis
- Inventory management
- Inventory tracking
Timeline
Sales Help
Auto Zone Auto Parts
06.2025 - Current
Sales Help
Auto Zone Auto Parts
- Current
High School Diploma -
Norview High School