Kimberly Smith
West Creek,NJ
Summary
Create a safe and positive position in the customer service environment while providing customers with the utmost respect and service.
Overview
9
9
years of professional experience
Work History
Caregiver
Care.com
10.2018 - Current
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Built strong relationships with clients to deliver emotional support and companionship.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Prepared nutritious meals according to dietary restrictions, supporting clients'' overall health through balanced nutrition.
Color Guard Technician/Assistant Director
Southern Regional High School
09.2015 - Current
- Designing and creating show ideas and educating students by showing them skills in the color guard context
Office Manager
Atlantic Physical Therapy Center
02.2021 - 01.2022
- Managing front end of center while providing patients with insurance information, customer service and other physical medicine necessities
- Created, maintained and updated filing systems for paper and electronic documents.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Coordinated special projects and managed schedules.
- Managed office operations while scheduling appointments for department managers.
Assistant Manager
Smokey’s Bar-b-q
05.2015 - 09.2021
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Administrative Assistant
Maaco Auto Painting
12.2015 - 10.2018
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Created and maintained databases to track and record customer data.
- Executed record filing system to improve document organization and management.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
Education
BA in Liberal Arts -
Stockton University
Galloway, NJ05.2023
High School Diploma -
Southern Regional High School
Manahawkin, NJ06.2015
Skills
- Communication
- Scheduling
- Cash handling
- Educating
- Planning
- Organizing
- Caregiving
Additional Information
Several years spent in positions of caregiving and planning with others. Organization is a key component in any task I handle, and I take great pride in others knowing how much I love my work.
Leadership Experience
- Assistant Color Guard Director, Southern Regional Color Guard, 2018, Present
- Captain of the Black Watch Color Guard, 2018, 2019
- Captain, Southern Regional High School Color Guard, 2015
References
Available Upon Request
Timeline
Office Manager
Atlantic Physical Therapy Center
02.2021 - 01.2022
Caregiver
Care.com
10.2018 - Current
Administrative Assistant
Maaco Auto Painting
12.2015 - 10.2018
Color Guard Technician/Assistant Director
Southern Regional High School
09.2015 - Current
Assistant Manager
Smokey’s Bar-b-q
05.2015 - 09.2021
BA in Liberal Arts -
Stockton University
High School Diploma -
Southern Regional High School
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