Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kimberly Smith

Ferron

Summary

Dynamic Kitchen Manager with a proven track record at Mo Bettah's, excelling in food safety and staff training. Enhanced customer satisfaction through innovative menu items and streamlined inventory management, reducing waste significantly. Adept at multitasking and fostering a collaborative team environment, driving operational efficiency and exceptional service delivery.

Professional managerial candidate with deep understanding of operational excellence and team leadership. Proven ability to drive growth and enhance productivity through strategic planning and effective resource management. Emphasizes collaboration and adaptability to meet organizational goals, showcasing excellent problem-solving and decision-making abilities.

Experienced with leading front-end teams to ensure smooth daily operations and exceptional customer service. Utilizes strategic planning and effective communication to enhance team productivity and store efficiency. Track record of implementing process improvements that drive customer satisfaction and operational success.

Overview

17
17
years of professional experience

Work History

Kitchen Manager

Mo Bettah's
07.2024 - Current
  • Directed kitchen operations, ensuring adherence to food safety and quality standards.
  • Trained and mentored kitchen staff on best practices and efficiency techniques.
  • Streamlined inventory management processes, reducing waste and optimizing supply usage.
  • Implemented new menu items, enhancing customer satisfaction through innovative offerings.
  • Checked and tested foods to verify quality and temperature.
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.
  • Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.

General Manager

Dennys Restaurant
10.2010 - 07.2024
  • Directed daily operations, ensuring optimal service delivery and operational efficiency.
  • Developed and implemented training programs to enhance staff performance and customer satisfaction.
  • Analyzed customer feedback to identify areas for improvement in service quality and menu offerings.
  • Collaborated with marketing team to strategize promotional campaigns, driving increased foot traffic and sales.
  • Managed inventory levels, reducing waste through effective stock control measures and supplier negotiations.
  • Oversaw financial reporting processes, ensuring compliance with company policies and budgetary guidelines.
  • Led cross-functional teams in executing new initiatives, enhancing overall restaurant performance and guest experience.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.

Front End Manager

Smiths Food And Drug
06.2008 - 08.2020
  • Led daily operations, ensuring efficient workflow and exceptional customer service standards.
  • Trained and mentored team members on product knowledge and operational best practices.
  • Implemented inventory management systems to optimize stock levels and reduce waste.
  • Developed merchandising strategies to enhance product visibility and drive sales performance.
  • Conducted regular performance evaluations, providing constructive feedback to enhance team productivity.
  • Monitored compliance with health and safety regulations, maintaining a safe shopping environment.
  • Oversaw cash handling procedures, minimizing discrepancies in end-of-day reports through diligent monitoring of transactions.
  • Monitored cash drawers in [Number] checkout stations to verify adequate cash supply.
  • Oversaw cashier operations, bookkeeping, and security.
  • Maintained excellent store appearance by enforcing cleanliness standards and delegating tasks to team members effectively.

Education

Emery High
Castle Dale, UT

Skills

  • Multitasking and organization
  • Customer service
  • Food safety
  • Inventory management
  • Staff supervision
  • Food preparation
  • Staff training and development
  • Attention to detail
  • Problem-solving
  • Safe food handling

Timeline

Kitchen Manager

Mo Bettah's
07.2024 - Current

General Manager

Dennys Restaurant
10.2010 - 07.2024

Front End Manager

Smiths Food And Drug
06.2008 - 08.2020

Emery High

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Kimberly Smith