Customer Service Rep; Data Entry Clerk; Office Manager
Alexandria,LA
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position.
Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills.
Ability to handle multiple projects simultaneously with a high degree of accuracy.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problems.
Ability to handle multiple projects simultaneously with a high degree of expectation.
Overview
7
years of professional experience
2
years of post-secondary education
Work History
Mid Lake Marina & Carpet Store
Office Manager; Customer Service Rep; Sales
01.1993 - 12.1996
Job overview
Streamlined office operations by implementing efficient filing systems and organizational strategies.
Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
Maintained computer and physical filing systems.
Created, maintained and updated filing systems for paper and electronic documents.
Updated reports, managed accounts, and generated reports for company database.
Developed and maintained successful relationships with vendors, suppliers and contractors.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Coordinated special projects and managed schedules.
Reported to senior management on organizational performance and progress toward goals.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Identified and communicated customer needs to supply chain capacity and quality teams.
Managed senior-level personnel working in marketing and sales capacities.
Turquoise Lady
Dallas, TX
Cashier Team Lead
08.1999 - 12.1999
Job overview
Skilled at working independently and collaboratively in a team environment.
Self-motivated, with a strong sense of personal responsibility.
Proven ability to learn quickly and adapt to new situations.
Worked well in a team setting, providing support and guidance.
Worked effectively in fast-paced environments.
Managed time efficiently in order to complete all tasks within deadlines.
Demonstrated respect, friendliness and willingness to help wherever needed.
Excellent communication skills, both verbal and written.
Passionate about learning and committed to continual improvement.
Proved successful working within tight deadlines and a fast-paced environment.
Strengthened communication skills through regular interactions with others.
Organized and detail-oriented with a strong work ethic.
Adaptable and proficient in learning new concepts quickly and efficiently.
Paid attention to detail while completing assignments.
Worked flexible hours across night, weekend and holiday shifts.
Identified issues, analyzed information and provided solutions to problems.
Cultivated interpersonal skills by building positive relationships with others.
True Joist MacMillan
Natchitoches, LA
Shipping and Receiving Clerk
01.1997 - 11.1998
Job overview
Improved shipping efficiency by streamlining packing procedures and optimizing workstation layouts.
Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.
Enhanced warehouse organization by implementing a barcode tracking system for incoming shipments.
Increased order accuracy with diligent verification of product SKUs, quantities, and destinations before shipment.
Expedited delivery times by collaborating closely with carriers to schedule timely pickups and drop-offs for shipments.
Ensured workplace safety compliance through routine equipment checks, hazard assessments, and adherence to OSHA guidelines.
Facilitated smooth communication between logistics partners, warehouses, and customers regarding shipment updates or delays for a seamless experience.
Received incoming shipments, compared contents against associated records and transmitted to proper department.
Reviewed order data to verify transactions and shipping dates.
Processed invoices and order forms for goods received and shipped for proof of transactions.
Communicated with vendors and suppliers to verify timely delivery of goods.
Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers.
Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
Communicated with carrier representatives, arranging for special deliveries and shipment receipts.
Partnered with representatives from different carriers to arrange materials shipments.
Maintained up-to-date price lists to accurately calculate shipping, shortage and demurrage costs.
Education
Career Step
Salt Lake City, UT
Associate Degree In Medical Coding And Billing from Medical Coding And Billing
01.2022 - Current
University Overview
Medical Coding and Billing
Continuing education in Medicla Billing and Coding