Kimberly Sosa

1. Processed customer orders and accurately handled payment transactions.

2. Counted money in drawers at beginning and end of each shift.

3. Answered product questions using knowledge of sales and store promotions.

• Making outbound sales calls to leads or prospects.
• Presenting and explaining the benefits of the products or services being offered.
• Maintaining accurate records of sales interactions and customer information.
• Providing excellent customer service and building rapport with customers.

• Assisting customers or clients through digital channels, such as chat, email, or social media.
• Providing information, troubleshooting issues, and resolving problems.
• Guiding clients through digital processes, such as online transactions or account setup.
• Educating customers on digital products or services.
• Ensuring a positive customer experience in the digital space.

• Data entry and data management.
• Record keeping and documentation.
• Administrative support, such as scheduling, filing, and maintaining office supplies.
• Processing internal requests and managing workflows.
• Collaborating with other departments to ensure efficient operations.