Kimberly Soto Rodriguez
Milwaukee,WI
Summary
Dedicated and organized bilingual professional with a strong background in customer service, education, and home care assistance. Proven ability to manage operations effectively, communicate clearly with diverse populations, and foster positive relationships with clients and team members. Experienced in utilizing Microsoft Office for various administrative tasks and maintaining detailed records. Certified in Basic Life Support (BLS), demonstrating a commitment to safety and well-being in healthcare environments. Strong problem-solving and critical thinking skills, with a focus on teamwork and collaboration.
Overview
5
5
years of professional experience
Work History
Camp Instructor
Milwaukee Recreation Department (MSIS)
03.2022 - 09.2024
- Supervised and ensured the safety of K4 and 1st-grade students in a recreational camp setting
- Managed camp rosters, attendance tracking, and daily scheduling to ensure smooth operations
- Communicated with parents and guardians via phone and email regarding student progress and updates
- Utilized Microsoft Office to create activity plans, attendance sheets, and newsletters
- Coordinated supply orders and maintained inventory to support camp activities
Home Care Assistant
iLIFE
03.2022 - 12.2023
- Assisted clients with daily living activities such as dressing, grooming, and medication management
- Maintained detailed records of clients' care plans and provided emotional support to enhance well-being
Retail Associate
Walmart
09.2021 - 03.2022
- Engaged in daily retail operations, offering customer service and maintaining a clean, organized environment
- Collaborated with team members to enhance efficiency and improve store presentation
Retail Associate
Marshalls
01.2020 - 09.2021
- Managed cashier operations, including till balancing and account reconciliation
- Organized sales floor merchandise, provided customer assistance, and maintained inventory accuracy
- Trained new employees on store procedures and customer service protocols
Education
Current College Student - Biomedical Sciences
University of Wisconsin-Milwaukee
Milwaukee, WI06-2027
High School Diploma -
Carmen High School of Science And Technology
Milwaukee, WI06.2022
Skills
- Strong teamwork abilities
- Highly responsible and organized
- Excellent communication skills
- Bilingual: Fluent in Spanish and English
- Problem-solving and critical thinking
- Proficient in Microsoft Office (Word, Excel, PowerPoint)
- Customer service and phone communication skills
Timeline
Home Care Assistant
iLIFE
03.2022 - 12.2023
Camp Instructor
Milwaukee Recreation Department (MSIS)
03.2022 - 09.2024
Retail Associate
Walmart
09.2021 - 03.2022
Retail Associate
Marshalls
01.2020 - 09.2021
Current College Student - Biomedical Sciences
University of Wisconsin-Milwaukee
High School Diploma -
Carmen High School of Science And Technology
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