KIMBERLY SPRIGGS
STAFFORD,VA
Summary
Dynamic banking professional with a proven track record at Burke and Herbert Bank, excelling in operations management and sales leadership. Expert in credit analysis, I successfully enhanced client retention and satisfaction through strategic training initiatives and performance-driven team collaboration. Committed to driving profitability and compliance in fast-paced environments.
Overview
26
26
years of professional experience
Work History
Community Bank Branch Manager
Burke and Herbert Bank
05.2019 - Current
- Led daily operations, ensuring compliance with banking regulations and policies.
- Developed and implemented strategies to enhance customer service and improve client retention.
- Trained and mentored staff, fostering a collaborative team environment focused on performance excellence.
- Analyzed financial reports to identify growth opportunities and improve branch profitability.
Assistant Branch Manager
PNC Bank
01.2000 - 03.2017
- Led branch operations to ensure compliance with banking regulations and policies.
- Mentored staff in customer service excellence, enhancing client satisfaction ratings.
- Developed and implemented training programs for new team members to improve performance.
- Analyzed financial reports to identify trends and recommend strategic improvements.
Education
High School Diploma -
Northwest High School
McDermott, OHNo Degree - Accounting And Computing
Scioto County Joint Vocational Center
Lucasville, OHSkills
- Operations management
- Audit preparation
- Sales leadership
- Credit analysis
Timeline
Community Bank Branch Manager
Burke and Herbert Bank
05.2019 - Current
Assistant Branch Manager
PNC Bank
01.2000 - 03.2017
High School Diploma -
Northwest High School
No Degree - Accounting And Computing
Scioto County Joint Vocational Center