Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Kimberly Spring

St. Petersburg

Summary

Dynamic Clerk known for commitment to balancing productivity and client satisfaction. Dedicated to quickly attending to client issues to drive loyalty. Polite and attentive professional offering excellent customer service, organization and time management skills. Skilled in coordinating invoicing and billing activities. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Will call clerk

AutoNation
Clearwater
12.2024 - Current
  • Assisted in organizing and maintaining office files and records.
  • Supported team by managing incoming calls and directing inquiries appropriately.
  • Processed daily mail and documents for distribution to relevant departments.
  • Assisted customers with inquiries and complaints in a professional manner.
  • Answered phones in a courteous manner while providing excellent customer service.
  • Communicated with customers and employees to answer questions or explain information.
  • Greeted visitors in a friendly and professional manner while directing them appropriately.
  • Performed data entry tasks to update customer accounts records.
  • Verified accuracy of all paperwork prior to submission for processing.
  • Organized and maintained filing systems for confidential documents.
  • Processed customer orders promptly and accurately.
  • Operated cash register to process cash, check, and credit card transactions.
  • Processed payments, refunds, and exchanges accurately and efficiently.
  • Followed confidentiality rules to preserve data quality and reduce potential information compromise.
  • Answered customer inquiries via phone and email.
  • Trained staff members to perform work activities and use computer applications.
  • Collected and entered payment data into system, maintaining complete confidentiality and accuracy.

parts stocker

AutoNation
Clearwater
12.2024 - Current
  • Processed transactions and handled cash register operations accurately.
  • Processed customer orders for automotive parts, supplies and tools.

Sales/owner

kims creations
St. Petersburg
05.2013 - Current
  • Managed special orders and tracked customer preferences efficiently.
  • Collaborated with design team to create unique clothing options.
  • Assisted customers in selecting custom clothing styles and sizes.
  • Maintained organized display of merchandise and promotional materials.

Cashier

Racetrac Gas Station
Largo
11.2024 - 11.2024
  • Processed transactions accurately and efficiently using point-of-sale systems.
  • Assisted customers with inquiries and provided product information promptly.
  • Maintained a clean and organized checkout area to enhance customer experience.
  • Handled cash, credit, and debit transactions with attention to detail.
  • Managed inventory levels by restocking merchandise as needed throughout shifts.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Collected payments and provided accurate change.
  • Performed other duties as assigned by management.
  • Stocked shelves with merchandise when needed.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Issued receipts, refunds, credits or change due to customers.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Answered customer questions and provided store information.

Cashier

Walmart
St. Petersburg
11.2024 - 11.2024
  • Processed transactions accurately and efficiently using point-of-sale systems.
  • Assisted customers with inquiries and provided product information promptly.
  • Maintained a clean and organized checkout area to enhance customer experience.
  • Handled cash, credit, and debit transactions with attention to detail.
  • Collaborated with team members to ensure smooth store operations daily.
  • Enforced company policies regarding returns and exchanges consistently and fairly.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Collected payments and provided accurate change.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Performed other duties as assigned by management.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Worked closely with front-end staff to assist customers.
  • Processed sales transactions to prevent long customer wait times.
  • Followed company security procedures for handling large sums of money.

Delivery Driver

DoorDash
St. Petersburg
02.2024 - 04.2024
  • Operated delivery vehicle following traffic laws and company safety protocols.
  • Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
  • Navigated routes with relevant map programs and GPS systems.
  • Handled merchandise in accordance with product handling standards.
  • Notified customers of delays to decrease calls to support.

Education

High School Diploma -

Fredrick Douglas
Baltimore, MD
06-2006

Skills

  • Customer service
  • Transaction processing
  • Cash handling
  • Problem solving
  • Customer satisfaction
  • Billing and coding
  • Handling payments
  • Point of sale operation
  • Cash management
  • Telephone etiquette
  • Reliability
  • Microsoft office

Affiliations

I like to crochet and make unique clothing and accessories for people in my spare time, I like to be outdoors in nature, I am an animal lover and love to spend time with my dogs in my free time. I love to learn about history and explore the unknown

Certification

  • I have a bartending license in the state of Flordia

Timeline

Will call clerk

AutoNation
12.2024 - Current

parts stocker

AutoNation
12.2024 - Current

Cashier

Racetrac Gas Station
11.2024 - 11.2024

Cashier

Walmart
11.2024 - 11.2024

Delivery Driver

DoorDash
02.2024 - 04.2024

Sales/owner

kims creations
05.2013 - Current

High School Diploma -

Fredrick Douglas

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