Jessalyn Figueroa
Phillipsburg
Summary
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
7
7
years of professional experience
Work History
Phlebotomist
Miller Keystone Blood Center
03.2024 - Current
- Performs venipunctures
- Compliance with standard operating procedures
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Contributed to team collaboration by sharing knowledge and expertise with coworkers, fostering a supportive work environment.
- Maintained patient confidentiality through strict adherence to HIPAA regulations during all aspects of the blood collection process.
- Handled challenging situations with professionalism, such as calming anxious patients or managing difficult vein access issues.
- Assembled tourniquets, needles, and blood collection devices to prepare work trays.
Patient Care Assistant
St. Lukes University Health Network
12.2022 - 12.2023
- Assisted nurses with daily patient care tasks, ensuring timely and efficient medical support.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Enhanced patient comfort by providing compassionate and attentive care.
- Facilitated personal hygiene management, feeding and ambulation.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Followed directions of licensed nurses to administer medications and treatments.
- Prioritized confidentiality by diligently adhering to HIPAA regulations when handling sensitive patient information.
Server
Briad Group: Zingurger
08.2017 - 08.2019
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
Education
Northampton Community College
04.2020
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Hudson County Community College
01.2019
Skills
- Adaptive team player
- Customer service
- Dependable and responsible
- Passion for customer satisfaction
- Strong work ethic
Timeline
Phlebotomist
Miller Keystone Blood Center
03.2024 - Current
Patient Care Assistant
St. Lukes University Health Network
12.2022 - 12.2023
Server
Briad Group: Zingurger
08.2017 - 08.2019
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Hudson County Community College
Northampton Community College
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