Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kimberly Stankiewicz

Millsboro,DE

Summary

Dynamic professional with extensive experience in customer service and quality assurance at Wawa. Expert in coffee preparation and equipment maintenance, consistently ensuring product excellence and customer satisfaction. Proven ability to manage inventory effectively while fostering strong client relationships, resulting in enhanced loyalty and repeat business. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

36
36
years of professional experience

Work History

Coffee Barista

Wawa
Millsboro , DE
10.2023 - 02.2024
  • Prepared hot and cold coffee drinks according to customer specifications.
  • Monitored expiration dates on products to ensure freshness of product served to customers.
  • Checked temperatures of coffee brewing equipment regularly.
  • Restocked supplies such as cups, lids, straws, syrups and other beverage ingredients.
  • Maintained cleanliness of work area, including counters and equipment.
  • Ensured that beverages were prepared correctly using standardized recipes.
  • Provided excellent customer service by addressing customer complaints promptly and professionally.
  • Followed all safety regulations when handling hot beverages or machinery.
  • Replenished condiments such as sugar packets, creamers, stir sticks, throughout shift.
  • Developed a working knowledge of different types of coffees and teas available in the shop.
  • Greeted customers, took orders and answered questions about menu items.

Owner

K&M Second Chance Furniture
Essex, Maryland
08.2011 - 09.2016
  • Provided direction and guidance to employees.
  • Implemented quality assurance processes to ensure product excellence.
  • Managed daily operations of business, including hiring and training staff.
  • Maintained relationships with existing clients by providing superior customer service.
  • Oversaw budgeting and financial management.
  • Ensured compliance with applicable laws and regulations related to business operations.
  • Created marketing campaigns to attract new customers.
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Ensured compliance with local, state, and federal regulations.
  • Managed sales presentations to promote product and brand benefits.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.

Office Administrative Assistant

Acra Manufacturing
Rosedale , MD
03.2010 - 11.2012
  • Contributed to team effort by accomplishing related tasks as needed.
  • Ordered supplies and maintained an inventory of office equipment.
  • Organized and maintained filing systems, both paper and electronic.
  • Created expense reports, tracked invoices, and processed payments.
  • Coordinated travel arrangements for staff members as requested.
  • Greeted visitors and answered incoming calls, providing information to callers or redirecting them to the appropriate personnel.
  • Sorted mail daily for distribution throughout the organization.
  • Answered incoming calls in a timely manner and directed them appropriately.
  • Greeted visitors and responded to inquiries in a professional manner.

Construction Worker

Herman Lang & Sons
Dundalk, MD
07.1988 - 09.2008
  • Conducted regular maintenance checks on all tools used during construction process ensuring that they were properly functioning at all times.
  • Coordinated with other workers onsite to ensure efficient completion of tasks.
  • Provided assistance to supervisors when needed completing additional duties as assigned.
  • Monitored progress of construction activities making sure deadlines were met.
  • Operated a variety of tools to excavate, move and grade earth for foundations, trenches and roads.
  • Utilized power tools such as saws, drills and sanders when necessary on projects.
  • Cleaned job sites daily removing debris, dirt and hazardous materials safely.
  • Ensured compliance with local codes regarding building regulations.
  • Assisted in the preparation of construction sites by clearing debris, leveling ground and erecting scaffolding.
  • Repaired damaged structures with appropriate materials including wood and metal components.
  • Transported materials from one site location to another using trucks or trailers.
  • Measured distances accurately using tape measures or laser measuring devices.
  • Performed various carpentry tasks such as constructing walls, installing doors, windows and siding.
  • Inspected work areas for safety issues before beginning any task.
  • Maintained clean, safe working environment by removing debris from job site prior to shift completion.
  • Completed carpentry work and installed crown molding and wood flooring to meet customer preferences.
  • Met company and OSHA safety guidelines for work site operations to minimize worker risk.

Education

High School Diploma -

Dundalk High
Dundalk, MD
05-1986

Skills

  • Coffee preparation
  • Equipment maintenance
  • Inventory management
  • Customer service
  • Quality assurance
  • Beverage customization

Timeline

Coffee Barista

Wawa
10.2023 - 02.2024

Owner

K&M Second Chance Furniture
08.2011 - 09.2016

Office Administrative Assistant

Acra Manufacturing
03.2010 - 11.2012

Construction Worker

Herman Lang & Sons
07.1988 - 09.2008

High School Diploma -

Dundalk High

Similar Profiles

CREATE PROFILE
Kimberly Stankiewicz