Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
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Kimberly Strickland Darmanie

Summary

Dedicated and detail-oriented medical administrative professional with over 15 years of experience in office coordination, medical billing, patient services, and electronic health records management. Skilled in scheduling, insurance verification, and customer service, with a strong background in EMR systems, CPT, and ICD coding. Proven ability to enhance office efficiency and patient satisfaction.

Overview

32
32
years of professional experience
1
1
Certification

Work History

Medical Screener

KEDPlasma LLC
08.2023 - Current
  • Greet donors and verify eligibility for plasma donation.
  • Conduct registration procedures and screening in compliance with Standard Operating Procedures.
  • Assist qualified donors through the screening process.

Office Administrator – Medical

Hanger Prosthetics & Orthotics
11.2018 - 04.2023
  • Welcomed and assisted patients with check-in, insurance verification, and registration.
  • Collected payments, scheduled follow-ups, and maintained accurate electronic health records.
  • Provided administrative support to medical staff and assisted in revenue cycle management.

Office Coordinator

TPMG General Surgery
06.2014 - 02.2018
  • Managed billing, claims processing, and bank deposits.
  • Scheduled surgical procedures and acted as a liaison between patients and providers.
  • Verified insurance coverage and coordinated referrals.

Administrative Specialist

Eastern Virginia Rheumatology
05.2006 - 02.2013
  • Scheduled diagnostic exams, specialist visits, and employer-sponsored appointments.
  • Managed patient charts, medical records, and transcription processing.
  • Provided support to healthcare providers and enhanced patient care services.

Medical Administrative Assistant

Arvon Staffing
09.2005 - 05.2006
  • Temporary assignments at Virginia Oncology Associates, Eastern Virginia Rheumatology, and EVMS Maternal Fetal Medicine.
  • Assisted with patient reception, appointment scheduling, and medical record management.

Ticket Agent/ Customer Service Representative, Ticket Account Clerk, and Cashier

Amtrak New York Pennsylvania Station
02.1994 - 08.2001
  • Provided customer service for travelers and employees
  • Processed reservations, travel tickets, serviced E-Ticketing machines
  • Cash consolidation for Ticketing Office
  • Reconciliation of ticket vouchers

Education

Honors Diploma - Medical Administration

Kee Business College
Newport News, VA

Skills

  • Medical Office Administration (15 years)
  • Patient Scheduling & Registration
  • Insurance Verification & Billing (ICD-9, ICD-10, CPT Coding)
  • Electronic Medical Records (NextGen, EMR Systems)
  • Accounts Receivable & Reconciliation
  • Medical Collections & Claims Processing
  • Microsoft Office Suite (Word, Excel)
  • Strong Customer Service & Communication
  • Front Desk Operations & Office Management
  • Surgical & Outpatient Scheduling
  • HIPAA compliance

Certification

Valid Driver's License

Additional Information

  • Advanced proficiency in EMR systems, CPT & ICD-10 coding, and data entry.
  • Extensive experience in medical collections, payroll procedures, and physician onboarding.
  • Strong organizational and problem-solving skills to enhance clinic efficiency.

Timeline

Medical Screener

KEDPlasma LLC
08.2023 - Current

Office Administrator – Medical

Hanger Prosthetics & Orthotics
11.2018 - 04.2023

Office Coordinator

TPMG General Surgery
06.2014 - 02.2018

Administrative Specialist

Eastern Virginia Rheumatology
05.2006 - 02.2013

Medical Administrative Assistant

Arvon Staffing
09.2005 - 05.2006

Ticket Agent/ Customer Service Representative, Ticket Account Clerk, and Cashier

Amtrak New York Pennsylvania Station
02.1994 - 08.2001

Honors Diploma - Medical Administration

Kee Business College

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Kimberly Strickland Darmanie