Kimberly Stripling
Cleveland,TX
Summary
Highly qualified Nurse with expertise in evaluation and diagnosis. Offering 15 years of nursing experience and outstanding attention to detail. Skilled in coordinating faculty, parents and health care providers to provide complete and comprehensive care for students.
Overview
16
16
years of professional experience
Work History
Telephone Triage Registered Nurse
TeamHealth
06.2023 - Current
- Counseled patients via telephone according to established guidelines and protocols, advising on provider-established plans of care.
- Managed high-stress situations calmly, providing reassurance to distressed callers while gathering necessary information for accurate decision-making.
- Managed approximately 50 incoming calls per day from patients.
- Obtained case history and gathered triage information to determine appropriate avenue for care.
- Increased efficiency in triage call handling through effective communication and active listening skills.
- Relayed triage information and facilitated communication between provider and patient concerning patient disposition.
- Fostered a positive work environment within the telephone triage nursing team, promoting open communication and collaboration among colleagues.
- Reduced emergency room visits by effectively assessing and prioritizing patient needs over the phone.
- Scheduled appointments for patients not requiring emergency services but needing examination from provider and consulting directly with provider.
- Provided exceptional customer service to callers, establishing trust and rapport while addressing their health concerns.
- Demonstrated excellent critical thinking skills when evaluating patient symptoms and determining the need for immediate intervention or further assessment.
- Enhanced patient satisfaction by providing timely and accurate telephone triage services.
Triage Nurse
Texas Children’s Pediatrics
01.2021 - 06.2023
- Able to perform clinical assessment, consistent with scope of licensure
- Proactively identifies/resolves issues regarding clinical appropriateness recommendations
- Works collaboratively and maintains active communication with physicians, nursing, other members of multi-disciplinary care team appropriate patient management
- Seeks consultation from appropriate disciplines
- Obtains medical necessity documentation to meet patients’ needs
- Monitor patient’s progress and collaborates with physicians for POC
- Completes documents and reports diagnostic testing and treatment plan with appropriate referrals
- Identifies at-risk populations using approved screening tools and follows establish reporting procedures
- Relate well to people of variety of cultures and socio-economic conditions
- Takes action to achieve continuous improvement or continuum of care with ancillary resources
- Ensures that all elements critical to plan of care have been communicated to patient/family
- Utilizes clinical experience and skills in a collaborative process to assess, plan, implement, coordinate each phone call with the families’ needs.
- Developed strong rapport with patients through active listening skills, empathetic communication, and genuine concern for their wellbeing.
- Enhanced patient satisfaction by efficiently prioritizing and addressing urgent medical concerns in a timely manner.
- Maintained a calm and professional demeanor during high-stress situations, effectively managing patient expectations and alleviating concerns.
- Integrated evidence-based practices into daily tasks, ensuring consistency in delivering high-quality care across all populations served.
Private Duty Nurse
Thrive Skilled Pediatric Home Health
01.2019 - 01.2020
- Provided high quality clinical home care to medically fragile children so they can grow and flourish to their full potential
- Prepared and maintained records of client progress and services performed, reporting changes in client condition to parent, manager and/or physician
- Provided routine individualized healthcare with skills in Feeding Tubes, IV administration, daily ADL's, educational and emotional support to families
- Maintained open availability to rotate through on-call schedule, including night and weekend visits
- Demonstrated clinical competence in administering care to support physician orders, nursing care plan and policies
- Educated clients and families to support wellness activities, self-care techniques and prevention strategies
- Administered prescribed medication and treatment as permitted by state and local regulations in accordance with physician orders
- Assisted in development and implementation of service plans related to nursing and patient health care needs
- Fostered strong relationships with clients and families to support comprehensive social, mental and physical care
- Engaged and educated clients on appropriate behaviors and essential social interaction
- Observed and reported patient condition, progress and medication side effects to accurately document updates
- Supported student learning objectives through personalized assistance
- Used behavior modeling and specialized teaching techniques to share and reinforce social skills.
Neonatal Intensive Care Unit
Texas Children’s Hospital
01.2014 - 01.2018
- Performs and documents assessment of the patient/family including biophysical, psychosocial, developmental (age-appropriate), cultural, spiritual, and environmental needs in an organized and systematic manner
- Analyzes situations, anticipates potential problems, and detects changes in patient status
- Involves patient/family in patient's plan of care
- Evaluates and documents patient's response to the care provided, recognizes patient's progress toward meeting the desired outcomes, and discusses with patient/family
- Assesses patient/family learning needs, capabilities, preferences, and readiness to learn prior to teaching
- Personal education to all family members on Nasogastric placements and Gastrointestinal Button
- Family is to return demonstration and communicate in order to master the education for discharge planning
- Demonstrates commitment to team, flexibility, professional interpersonal, communication, critical thinking, and customer service skills
- Communicated with family members and loved ones to provide information about patient care, treatments and medical options
- Crafted tailored nursing care plan for each patient and evaluated it daily for effectiveness
- Coordinated with healthcare staff from various disciplines to devise, carry out and manage personalized care plans to benefit patient health and recovery
- Guided patients, caregivers and family members on plans of treatment and helpful resources available locally to support care
- Maintained energy and enthusiasm in a fast-paced environment
- Gathered and distributed educational literature with goals of educating larger groups on standards of newborn child/children
- Monitored parent's emotional, mental and physical needs and aided in unit resources in maintaining a healthy wellbeing
- Advocate and active participant in discharge planning of a terminal patient going home to hospice care
- Coordination of care from home health, pain management, supplies, education and emotional support information provided.
Pediatric Observation/Inpatient RN
Texas Children’s Hospital
01.2011 - 01.2014
- Patient support including assessment, pain control and recovery for pre and post-surgical operations
- Collaborated effectively with an interdisciplinary team of medical and health care professionals
- Supportive care and social assistance regarding education, medications and treatments while maintaining comfort prior to procedures
- Completed school forms and patient charts, using Epic electronic documentation
- Provided educational support to patients and families to inform them of procedures
- Helped young patients feel comfortable with procedures and immunizations
- Cultivated rapport with patients and caregivers, utilizing effective communication with parents and children of all age groups
- Provided skilled, timely and level-headed emergency response to critically-ill patients
- Thrived in a high volume atmosphere providing care ranging from observation visits to illnesses, injuries, and life-threatening conditions
- Will participate in discharge planning with other disciplines and will be responsible for ensuring that discharge plans are executed in a manner that is timely and appropriate
- Provided regular Quality Control data to team leadership on quality metrics, communicating consistency, problematic issues and compliance
- Oversee nursing students and certified nursing assistants with care given to patients
- Participation in Committees such as: Nursing Unit Representative, QI, Retention Committee, EPIC and Infusion Pumps Committees
- Documenting and Communication of professional practice interventions in Rapid Response Situations Education where patient is transferred to higher level of care
- Blood transfusion reaction, Respiratory Distress.
Clinical Decision Unit RN
HCA Clear Lake Regional Hospital
01.2008 - 01.2011
- Facilitated recovery process by educating surgical patients and their families in pre- and post-operative, CAT scan and nuclear medicine procedures, medications and pain management
- Collaborated effectively with interdisciplinary teams of medical and health care professionals
- Provided broad range of general nursing care services, for heavy daily patient volume, in areas of vital signs, ostomy care, phlebotomy, catheters, feeding tubes, IV and central lines
- Patient support including assessment, counseling and education regarding medications and treatment, lab work, documentation with care plan for diagnosis and administration of treatment procedures
- Partnered with physicians, social workers, activity therapists, nutritionists and case managers to develop and implement individualized care plans and documented all patient interactions and interventions in electronic charting systems
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
Education
Bachelor of Nursing - Nursing
University Texas of Arlington
Arlington, TXNursing, Associate Diploma Nursing - Nursing
San Jacinto College
Pasadena, TX12.2008
Biomedical Science, Bachelor of Science - Biomedical Sciences
Texas A&M University
College Station, TX12.2003
Skills
- Effective communication skills: verbal, telephonic, and written
- Experience with Microsoft Teams and Outlook
- Triage encounters utilizing Protocols
- Experience utilizing various software packages (EPIC,Skyward)
- Clinical assessment
- Patient Communication
- Patient Instruction
- Evidence-based Protocols
- Attention to Detail
- Compassionate and Caring
- Critical Thinking
- Strong Clinical Judgment
Personal Information
Title: Registered Nurse, Certified Pediatric Nurse
CHARGE Board member- Treasurer
Splendora CHARGE Booster Club to help facilitate and enriching educational environment for out children and provide opportunities to not only educate but also build a sense of community.
Timeline
Telephone Triage Registered Nurse
TeamHealth
06.2023 - Current
Triage Nurse
Texas Children’s Pediatrics
01.2021 - 06.2023
Private Duty Nurse
Thrive Skilled Pediatric Home Health
01.2019 - 01.2020
Neonatal Intensive Care Unit
Texas Children’s Hospital
01.2014 - 01.2018
Pediatric Observation/Inpatient RN
Texas Children’s Hospital
01.2011 - 01.2014
Clinical Decision Unit RN
HCA Clear Lake Regional Hospital
01.2008 - 01.2011
Bachelor of Nursing - Nursing
University Texas of Arlington
Nursing, Associate Diploma Nursing - Nursing
San Jacinto College
Biomedical Science, Bachelor of Science - Biomedical Sciences
Texas A&M University
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